The fact is that they don't know what a web hosting provider should do. The most important thing is that they need to understand the importance of a website for any business. But with milesweb your website will be down for almost 99% of times. Hence, there is no use of such hosting. The staff is unprofessional talks rudely, live chat representatives don't know how to conduct a chat. And instead of providing support, they provide excuses. Hence, i advice all to stay away from milesway to protect your business, they dumb persons can rune your business in few days.