Andy
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Andy 's Reviews

Reviewed 20i on Saturday, November 24, 2018

we've used 20i from near the beginning …
we've used 20i from near the beginning and the service has steadily improved constantly, customer service respond quickly and lots of useful tool and control,

couple of things I like to see improve would be sometimes tech's don't read back through longer tickets and we have to repeat things so takes longer to get issues resolved and some tech's have better knowledge than others,

also improvements on the admin side would help a lot such as multiple admin logins so we can follow tickets easier,

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