Skye Nelson
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Reviewed AppFolio on Thursday, January 10, 2019

We were ditched immediately after onboarding and received NO support whatsoever. Our information was ported over incorrectly causing massive accounting errors, owner statments have clerical errors, owners and tenants can't log in or reset passwords. When we call we wait on hold just to put in a support request and have someone email us 2 days later. When we schedule a call they call late and if we can't answer we have no way to call back without putting in another support request and waiting another 48 hours. This has been the worst experience ever and not only for our business but for our owners and tenants as well!

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