Please close my account. Initially my experience was was pleasant but it has taken a turn for the worst. I have repeatedly for a week now tried to get in my account and can not. I have done what they me to do as far as trying to connect with my bank and on Earnin end there is a problem. No one will help me. I can't chat with anyone now either it is a mess. I needed your assistance but I can't make any requests. I would not recommend this service to anyone.