Hardeep and Eliot are absolutely superb.
Tonight I had a website issue. I had multiple developers look at the problem and come to no concrete conclusion.
These two stuck their neck out when I needed them - and they found the issue others couldn't. They even helped when issues had reoccurred, they were unbelievable.
From hosting providers you normally get sent a link to an FAQ file.
Not these guys, they went above and beyond - and beyond again :), to help me resolve the issue, as I was in some serious bother.
I've been with 20i for a number of years now and always have amazing support. I can not fault them at all.
As I said to them at the time, they're HEROES. Thanks specifically to Eliot and Hardeep - absolute superstars! These two deserve some recognition for being amazing.