Absolutely terrible and, for practical purposes, nonexistent support. Server has been down and unreachable for days due to their configuration changes and even after many email pleadings by me (no other way to contact them) they have pretty much ignored me.
I would not be so furious if it wasn't for the fact that I spent many weeks worth of work on this server only for it to be taken away from me with no warning whatsoever.
I prepaid for 3 years and barely 3-4 months into it I am fighting over basic service. But it's not even a fight, all I can do is send emails with no responses.
If you value your time and health/frustration you will stay far away from this company.