I am a new customer with Glowhost hosting and I have to say I have been impressed! My old hosting company was useless. Most of the times when I had to contact support, they would tell me everything was okay on their side and end the support session. Although this is a personal site and intended for family and friends, I do not have a lot of traffic. However I do enjoy the unlimited space since I have lots of stuff to backup, so I can just create a private folder and backup my software / photos there.