Just wanted to drop you all a line to say you're the fastest, most knowledgeable customer support that I've ever had from any webhost! It's a complete pleasure not to have to go through two levels of script-reading bunnies before getting to someone who can actually fix the problem. With this web host, I always get it fixed first time. So far, I am extremely satisfied with Glowhost service. What a relief after having used several of the supposedly largest/most advertised providers, good on you.