So far, so good. Needed support quite late at night and I had them on live chat within minutes. Only downfall I can see at the moment is the minimum plan only has 4GB transfer bandwidth, and this includes your FTP'ing, so if you are developing your site directly onto the server, this can be eaten away quite quickly. However, they have said that they can reset the counter if necessary. The logs show a different between FTP and HTML bandwidth, so assume if they see 90% of the bandwidth has gone to FTP they'll understand that that was for development/site maintenance which is unavoidable. Time will tell tho on that.