247-Host was helpful in helping me get my account set up and running. I had dealt with other hosting companies in Canada who made me feel stupid for asking questions and then refused to offer a suitable answer. After having my fears abated by the sales department I was pleased to find the technical support was just as nice, they were very helpful and I never felt degraded in dealing with them. I do not remember to have any issues related to up time or lazy customer support or any thing else in my 5 months experience with them. What amazes me is that they are surely one of the lowest cost hosting service providers in the industry.