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Dell's Reviews

Reviewed Fasthosts on Tuesday, September 10, 2013

Customer service was absolutely terrible, after replying to their Emails that my services are up for renewal they never once replied back to me until it is now too late to close my services which was not even for me. Stupidly I recommended them to my customer, now I cannot get them off my back, who gave them permission to give me credit because I never asked for it nor do I want it. Customer services told me that I need to cancel through the control panel, but they made it so confusing so I emailed them that I do not want to renew, now they still want me to pay for a service that my customer no longer wants using credit that I never asked for. There should be some way that I should be able to complain to trading standards unfortunately they don’t seem to cover companies, I will never be using this company again. They are trying to extort money from me by giving me credit. Deal with this company at your own peril.

6 of 7 people found this review helpful.

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