So happy that I am with this Company. I hear sickening things about sales and support of other companies. Some of my friends keep taking of poor technical support of their web hosting companies. I often wonder, how come, people get money for service which they cannot perform and how come people keep paying them. I think the role of reviews is important. 247-host is far superior company, - they solve problems and on an extremely timely manner. When I have a problem - their technicians get information which I can give them and determine what the problem is and fix it for me, while in most cases, you are in an IM session. I mostly use IM and when not available I know I can leave a support ticket - they are all over it. I can't praise this team of support folks enough - they make things look so easy, they have not had any downtime since I have been a customer, and they never talk down to you in some language you just don't understand - rather they are "real" people who know what customer service is all about. Thank you 247-host for making my life so much easier and for rescuing me in my times of need - I would highly recommend your services to anyone.