Recent Reviews for Call Center Software Companies 2016

Online Call Center Software is used by Online Call Centers to optimize service production not only for inbound calls but for outbound calls as well. Online Call Center Software often utilizes an easy to use interface with features such as automatic call routing and call recording to maximise efficiency and productivity. The Online Call Center Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Online Call Center Software, consider our Contact Management or Help Desk Software categories.

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Call Center Software

Ytel

Reviewed by Tyler Holliday

Great software! Easy to use for agents and a great support team available around the clock. Highly recommend Ytel.

Reviewed on 22 February 2016

Call Center Software

Crazy Call

Reviewed by Marcin Wojtecki

The CrazyCall is so far the best app designed to comunicate with B2B & B2C markets that I've used. UI is simple and clea... Read More

Reviewed on 03 February 2016

Call Center Software

Talkdesk

Reviewed by Michael McKenna

SmartCloud (www.smartcloud.ie) is an cloud services provider, we resell a portfolio of cloud based business solutions, p... Read More

Reviewed on 07 May 2015

Call Center Software

Nixxis

Reviewed by Christopher Maguitte

First choice of multichannel tool for contact centre. High responsive and dedicated support team.

Reviewed on 09 October 2014

Call Center Software

PanTerra Networks

Reviewed by Al Kalar

We were clients of Pan Terra for several years. Yes, the service is good, but a bit overpriced. When we decided to chang... Read More

Reviewed on 11 July 2014

Call Center Software

LocationSmart

Reviewed by John Boothe from N/A

LocationSmart is a great callcenter company. There services are timely and efficient. Also, they are always reliable. I ... Read More

Reviewed on 23 June 2014

Call Center Software

TCN

Reviewed by Joe N.

Easy to use. Great ROI. The agent dashboard is very useful and provides my staff with real time analytics.

Reviewed on 20 March 2014

Call Center Software

TelStrat

Reviewed by John from Koch

I'm a small business owner and I've used TelStrat's services for many years. They're extremely reliable and are excellen... Read More

Reviewed on 27 February 2014

Call Center Software

ConnectFirst

Reviewed by Kimberly from Kimco Products

I tried Connect First for my companies call center. Our call center is very small, only six people. This software was ex... Read More

Reviewed on 25 February 2014

Call Center Software

Indosoft

Reviewed by Clayton

Call center software made easy! These guys offer a service that was simple to set up and affordable for my company. I wo... Read More

Reviewed on 17 February 2014

Call Center Software

Monet Software

Reviewed by Jay Ballaya

Monet software is exactly what I have been looking for in a call center suite. Managing my teams has never been easier. ... Read More

Reviewed on 02 December 2013

Call Center Software

LeadDesk

Reviewed by Pentti Kumpulainen

I have worked with many call center solutions before (Genesys, Avaya, etc.), and I have to say that none of these come e... Read More

Reviewed on 27 November 2013

Call Center Software

Homisco

Reviewed by Bill E.

Homisco has provided my company with the kind of call center solution that it desperately needed. We've been looking to ... Read More

Reviewed on 13 November 2013

Call Center Software

3CLogic

Reviewed by Cole

3CLogic is a superb piece of software for call centers. Since I have implemented 3CLogic I am happy to say I have no pro... Read More

Reviewed on 28 October 2013

Call Center Software

SafeSoft Solutions

Reviewed by Steve Carmody

Safesoft Solutions has allowed me to have instant communication and contact with my customers and I can manage any updat... Read More

Reviewed on 08 October 2013

Call Center Software

SimplyCT

Reviewed by Erica Marrero

The team at SimplyCT is so helpful that they will even have their developers add in extra functions to help my business ... Read More

Reviewed on 07 May 2013

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This page was last updated 05 December 2015 17:12
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