I am using their service since last 4 months. I am happy with everything except the yearly payment. The customer support is good. But for hosting they do not accept monthly payments. If they start to accept monthly payments, I will be very glad. I used cpanel hosting earlier. But this control panel is very different and userfriendly. Very nice to use. I can access my domain as as well as hosting tools in single place. Good place to host our website.