HouseCall Pro

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4.9

Out of 5 stars
(35 Reviews)

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HouseCall Pro
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HouseCall Pro Reviews

from Fit for Cleaning

Thursday, June 30, 2016

Housecall Pro has made things so much easier for me as owner-operator of a small cleaning service! My customers are very impressed by the text updates, and my business operations are much easier to track and manage!

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from Vapt Vupt Janitorial

Wednesday, January 20, 2016

HouseCall Pro turns our life much more simple to manage our schedule for our Cleaning Company. Simple, very proactive, excellent customer service and great price. Highly recommend!

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from Steam Masters

Tuesday, January 19, 2016

Great all-in-one app for small business.

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from Squeaky Kleen Washing

Friday, January 15, 2016

Love the software! The customer service is instant due to their smart use of Intercom.io. The web/mobile app is easy to use and any glitches we do find is fixed within reasonable time frames. Roland and the team have done an amazing job on this one! www.squeakykleenwashing.com

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from The H2O Pros

Thursday, January 14, 2016

These guys are great and the software is top notch!!! Easy to train employees on. Customers love it. Services offered are easy to setup. Customer support is always been very fast.

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from Sciencetellers

Thursday, January 14, 2016

For 18 months we were looking for a software that could do three things:

1. Manage our customer database (CRM)
2. Schedule appointments and send automatic reminders to customers (Appointment Scheduling)
3. Assign and dispatch employees to jobs (Field Service Management)

It seemed every software was designed to do one, MAYBE TWO, of these things, but no software could do all three. Then we found HouseCall Pro. It seemed almost too good to be true, but HouseCall does it all for us. We haven't looked back.

Here are the PROs:

1. App for field technicians is awesome! Best I've seen.

2. Strong and powerful integration with Google -- autofills addresses and integrates with Maps.

3. Automatic e-mail reminders sent to customers.

4. Postcard marketing campaigns.

5. Quickbooks compatible.

6. Incomparable customer service. They have a friendly, helpful and intelligent group of people working for them. They are always there to listen to requests and solve problems. The messaging app within the desktop software lets you communicate with them directly anytime. They always seem to respond within mere minutes.

7. They are constantly releasing updates and improvements to the software. It gets better with every release and it shows they really listen to customer suggestions!


We've learned that no software is perfect. HouseCall Pro is pretty darn close, though! Here are the CONS:

1. The schedule view is hard to read and use. When you are trying to get an overview of your resources and availability, you have to scroll left/right as well as up/down. It's made it hard for us, so we still have to rely on Google Calendar to view employee availability when trying to schedule jobs.

2. No automatic reminders sent to employees. There is a push notification one hour before a job starts, but this is not enough time for us. We want an email or test least a day, even a week, in advance.

3. Few customization options. (eg - You cannot rename "professional" to "stylist" or "technician" to suit your industry.) You can't include hyperlinks in follow-up emails to link customers to a satisfaction survey. (They have to copy/paste the address into the browser.)

4. No way to "black out" dates on scheduler for employee time off. Again, we still have to use Google Calendar. Although they just released "Non-Job Events" and this could serve as a possible workaround for us. We are looking into it!

5. The CRM is weak. (No multiple contacts for a business, no way to name different service addresses, no pipeline for making sales, etc.)

All that being said, the pros outweigh the cons. We love HouseCall Pro. It was the best move we ever made and has allowed us to grow and expand our business. Highest recommendations!!! Thanks, HouseCall!

1 of 1 people found this review helpful.

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from Neighborhood Appliance Repair

Tuesday, January 12, 2016

The best part about this software is that it is cloud-based making it available where ever you go. The customer support is unparalleled. The interface is smooth and intuitive, the ease of scheduling & rescheduling is streamlined, the stats/tags make tracking customers and sales hassle-free. Furthermore, by design, the software makes communication with customers extremely easy and effortless.

1 of 1 people found this review helpful.

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from InHome Genius

Monday, January 11, 2016

I run a Smart Home Design Company with service calls and installations. I searched for a long time to find something that was simple to use and offered great features. Finally found that with HouseCall Pro. They also do something that I find extremely valuable, they update constantly and many features I have asked for within months have been add into the app!!

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from Abba Movers LLC

Monday, January 11, 2016

Housecall Pro has been a huge blessing for our moving company. My job as the manager/owner is to give estimates, confirm jobs with customers the day before the move, send the details to all of my employees the day before the move, send invoices and receipts to the customers after the move, and follow-up with the customers for quality control purposes. Housecall Pro literally saves me 2-3 hours per day because it automates every single one of my duties. Housecall Pro is worth gold to me and now that I use it, I couldn't imagine live without it!

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from All American Carpet Cleaning

Monday, January 11, 2016

I have used housecall pro for 4 months and it is the best program i have ever used makes everything easy and i can run it from anywhere and my techs can see how to get to jobs what going on and the credit card on it makes transactions easy too. i would recommend it to everyone

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from Colors on Parade

Thursday, January 7, 2016

We have only been using HouseCall a few months but have found it to be what we need. They are constantly making updates to accommodate our needs. We like the notification features the best. Our customers know when to expect us and we can send reminders and Thank you notes after the repair is completed.

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from Bulls Eye Carpet Cleaning

Thursday, January 7, 2016

I have really enjoyed HouseCall Pro, and best thing is they keep making it better. For the money spent, well worth it!

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from Bedrock Markets Inc

Thursday, January 7, 2016

I use HouseCall Pro with my HVAC company. This tool is easy to use, and it keeps getting better! My customers love receiving text & email notifications when their tech is enroute. My Techs love how easy it is to clock in and out of jobs without extra communication.

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from TABBRIS LLC

Thursday, January 7, 2016

We own BleuSky professional window cleaning and we have been using House Call Pro since Sept 2015. The software/ app is user friendly. Although not designed for window cleaning the app is adaptable and the software designers have taken our feedback and implemented it quickly. Been very pleased!

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from Wet Blade Windows

Tuesday, December 22, 2015

The team at HouseCall Pro are great to work with. They are continuously improving the features and quality of the product. They listen to ideas for improvement. this app has saved me tons of time each week from scheduling to invoicing and more. Love this app!

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from Morning Dew Lawn Sprinklers Inc.

Tuesday, December 22, 2015

House Call Pro meets all my needs for a software program. From a customer database to scheduling jobs and a mobile app while I am on the road this software has made my job a lot easier.

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from MasterCare Cleaning Co. Inc

Monday, December 21, 2015

After searching around and trying other similar products, we found our winner with HouseCall Pro! This is super easy to use, constantly improving (not just upgrading...actually improving!), and customer support is excellent. No hidden charges, reasonably priced, and perfect for a small business. We are so glad we found it!

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from National Environment Solutions / Winery 101 / Gallifant Cellars

Thursday, December 17, 2015

We use this program every day to route our techs. We have been impressed with the responsiveness of the company and the learning curve was seamless when we transitioned 6 months ago. My only hold back on the product is the reports section and a few modifications I would make to the invoice section to stay compliant.

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from Nuclean Service LLC

Wednesday, December 9, 2015

great in field app. works great with quick books. you can adjust on the fly. add on or collect in the field. Would definitely recommend

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from Meza

Tuesday, December 8, 2015

HousCall Pro is very easy to use I like how you can set up appointments anywhere, and how easy is to communicate with the customer. this program makes my company look more professional in the customers eyes.

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from Alamo Steam Team

Friday, December 4, 2015

We own a carpet cleaning business and HouseCall Pro has helped us stay organized. We can schedule appointments and dispatch them at the same time. The customers like receiving text messages notifying them we are on our way to their house versus a phone call because they aren't always available to answer. The best part is, you don't always have to be in front of your computer to schedule and dispatch, you can do this from the HCP app on your pone! I definitely recommend HouseCall Pro!

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from ManMaids House Cleaning in College Station

Thursday, December 3, 2015

I own a residential cleaning business and needed an app to keep track of all of our cleaning jobs, as well as dispatch jobs to employees. HouseCall has exactly what I needed. It's extremely user friendly and the interface is very professional looking. I love that customers can download their version of the app to communicate with us via the app. Scheduling and accepting payments is so easy, which is very important since our employees accept payments and the conclusion of a cleaning job. HouseCall's customer service is also stellar - one of the best I've experienced!

1 of 1 people found this review helpful.

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from Accurate Care Services

Thursday, December 3, 2015

I was using Razorsync and told my self i love this but a friend told me about housecall, and i looked into it and took the 30 day free trial and was the best thing i ever did, my guys love it ver invoices they have to carry and i love it because i can get email to market to customers.

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from Premium Carpet and Tile Care

Tuesday, November 24, 2015

If you are in the service industry, I highly recommend House Call Pro (HCP). I am the single owner operator of a carpet cleaning business. For me, its exactly what I need, especially because I am on the go all the time. Having your whole business mobile has made my life easier and my business more efficient. The whole marketing system is also turn key. Very nicely done. The company is constantly tweaking the service based on input from their clients.

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from Soap and Water

Thursday, November 19, 2015

I never knew it, but now i feel I couldn't run my business at the current level without HCP. No more daily calendars for the crew. It's all on their phone. They can make changes on site and make sure the customer is charged correctly. Credit card processing is easy and I love that I get an email alert when clients pay. The ability to send quotes and get alerted if/when the customer accepts or declines is great for streamlining our process.The GPS tracking is wonderful. Now I know where my guys are and I don't have to bother them with a phone call.

1 of 1 people found this review helpful.

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from A Kleener Image

Monday, November 16, 2015

Love the way housecall pro integrates with quickbooks and provides such a wonderful platform for keeping track of all of our customers and scheduling. The customer base loves the text notifications and updates they get through the email marketing campaigns that are available

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from Ecopro Pest Control

Wednesday, November 11, 2015

This software is really nice it's really user friendly I have tried 3 other softwares and none of them compare to housecall Pro the app is super easy for scheduling, automatically is easy for my customers to stay in touch with what is going on.

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from Excel Maintenance South, LLC.

Tuesday, November 10, 2015

Great Job! I love the small company feel with the awesome follow up and implementation of feature request. It is like House Call Call Pro actually listens to its customers.

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Tuesday, November 10, 2015

Amazing! Clients love it, and I love the automatic features, followups and ease of use.

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from Prestige Locksmith

Monday, November 9, 2015

Excellent app for small business owners and large companies that offer any kind of services business to customer.

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from MasterPro Service Inc

Friday, October 30, 2015

This software is my one and only CRM & scheduling solution. We used to use a mix of QB, Google Calendar, email invoicing and Square for CC payments but now HouseCall has replaced them all. It's great with the automatic reminders and notifications by text/email and automated follow up thank you cards. It's worth every penny.

1 of 1 people found this review helpful.

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from Priority Quality Service

Tuesday, October 27, 2015

Love this company! it makes scheduling a lot easier and also helps me keep in touch with our clients. Just click to send your clients a postcard every six months and you don't have to worry about it, send out a thank you card after every job is completed, too. while house call takes care of my old clients, i can work on getting new clients. If you are in services its a must!! keep track of your ROI , go paperless and invoice via email. send notifications when you are on route. All i can say is try there free demo!! you will fall in love with housecall. Oh did i mention there customer service is outstanding. Have ideas to improve housecall yes they listen to ideas you might have to improve our experien ce with housecall. call them i highly recommend them.

1 of 1 people found this review helpful.

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from Fresh & Clean

Monday, October 26, 2015

Prior to using HouseCall Pro all of my customer records and job information was housed on paper files in hanging folders. Since moving to HouseCall Pro everything is digitally organized and automated. From customer info to job scheduling and automated marketing. I am completely happy with my experience. They invite my input to better my user experience and develop the overall efficiency of the application. I am excited to see how the added efficiency from HouseCall Pro helps grow my business.

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from Robert's Carpet Cleaning

Wednesday, October 21, 2015

After using for several months HouseCall Pro has blown me away with their customer service and software functionality. Best business decision I have made in several years.

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from Pest Arrest

Tuesday, October 20, 2015

Perfect for assisting in the transition to paperless invoicing!
We wanted to try it for a month with just 1 tech. and our office just to see who it worked and by the end of the second week we added the 3 other techs. I have also rec. this service to a couple of my friends who have since come on board.

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This page was last updated 17 November 2016 01:00
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