Housecall Pro Reviews

Bill from Triangle Gutters

Great Product! We use Housecall Pro daily and it has changed how we schedule jobs for our employees. Through the site or app they can manage the progress of each job and leaves notes or pictures if needed. We use it everyday to schedule our work and recommend it strongly!

steven Conyers from Conyers Electrical Service

I would recommend this to everyone I know

Serina Durrett from Totally Awesome Maids

Pros
The sea of features HouseCall Pro has to offer has benefited our small residential cleaning company tremendously. We started off with pen & paper but now almost everything is accessible at a click of a button. Invoices, customer database, job history, Quickbooks integration, and even realtime SMS notifications to our customers while our team is deployed to their homes, it's all been nothing but easy. Great, awesome program for an Totally Awesome Cleaning company

Cons
No cons. If you ever find yourself in a strut with the program, just send a message over to the blue bubble and you'll get a quick response with either a solution or a promise to send your request over to their engineers. They are always open for improvement, and are great at helping you out the best they can.

Susie from Green Room Cleaners

Housecall Pro has helped our company be more efficient and streamline our procedures. Could not do it without them!

Adam from Grateful Plumber LLC

We have been using HouseCall Pro since the beginning of our business. HCP has helped build our business into what it is today. Everything from scheduling to payments to customer database, it has helped us and our customers have a grand experience !!

J.R. Beekley from Like New Carpet Care

Love this app and so do our techs. Not sure what we did before we had it, just makes our lives easier.

Cameron Heidrick from Warsh My Windows

I have been a user since House Call Pro went national with their service. I don't have anything but good things about the company it self and the app/software!

First the app is for the phone works flawlessly and has improved so much since I first started. (aka awesome development and customer service team behind the app).

The latest feature that I love is the employee time tracking feature! They can clock in and out right in the app! and the report for that is simple and user friendly! I have 1 employee and looking to add another and this solves that huge time tracking issue I was having because they listen to their pros.

Now that doesn't cover what my customers have said to me about how they like all the notifications and email reminders and text alerts and so on and so on. This adds sooooooo much value to my company. Communication with customers is I think #1 in service based business' and House Call Pro knocks it out of the park!

Also great customer service. Great development speed. They are always getting feedback from their pros and using that to put the more requested features to the top of their development road map. I love that and have seen it over and over again the past 1.5 years or so I have been using the app.

Luis Navarro from Nav-Ex Professional Cleaning Service

We have been using HouseCall Pro for over a year now and we love it. As an owner of a Residential cleaning company and 30 employees, HouseCall Pro has helped us tremendously with scheduling, customers reminders and billing, tracking time and employees routing from one centralized software. The onboarding was very easy the staff at HouseCall was great. The other thing I like about them is how responsive to new ideas they are. This is by far the best service software out there.

Mal Shakespeare from HomeConcierge Pro

I have worked in the corporate software industry for more than 30 years. Most recently I worked at a major software supplier with big name major accounts with more than 30,000 licenses for some of their customers. My role involved all aspects of customer service, including corporate demos, involvement in the sale process and post-implementation customer service.

The reason I started this review with that information is that I am actually blown away by the similarities between how HouseCall Pro treats it's customers in comparison.

My business is just starting out with only a handful of employees but from day one my engagement with HouseCall Pro has been astonishing - in a very good way - with me receiving as much care and attention as I have been used to giving to my own customers in the past! The initial contact tried to understand the key points that I was looking for in the software before setting up a one-on-one meeting where those key points were shown to me in a live demo.

The software itself is actually perfect for my business. The learning curve was a little different to what I expected but the support has been absolutely first class. The online help is excellent, but the online support chat window is phenomenal. The folks in support not only know their stuff, they respond quickly, help with the questions I have, and have a laugh along the way. What actually prompted this review was a more recent phone call to the support team. I had to leave the call before they answered. Totally unprompted, within 5 minutes, they had called me back to see how they could help. Now, THAT was impressive.

I completed a lot of research prior to deciding to invest in HouseCall Pro. I made the right decision, without question, when I moved forward with HouseCall Pro.

I highly recommend this product.

Lawanda H from Fit for Cleaning

Housecall Pro has made things so much easier for me as owner-operator of a small cleaning service! My customers are very impressed by the text updates, and my business operations are much easier to track and manage!