So I just started with PRMI which is a great company but they use InfinityHR for their benefits. I looked at the different plans and printed the benefit summary for the plan I signed up for. Now that my coverage is active I called UnitedHealthCare before making appointments and I found out some of the information in the benefit summary from InfinityHR is incorrect. Now I have to lookup what I actually signed up for through the UHC website which is ridiculous. I worked for an insurance company for 10 years prior to this and I don't see how a company who is paid strictly to manage another companies benefits can't get it right. It shows a major lack of competence.