Trapp Online

Trapp Online Reviews

Serchen Index

12.20
2 Reviews

Trapp Online Reviews

2.0

Good!

2 Reviews

Last reviewed on
19 December 2014

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Sunday, December 21, 2014

We have used Trapponline for hosting quickbooks for a couple of years. Overall the performance has been acceptable. Customer service been has been less than satisfactory. We were over billed by about a $1000, when we confronted trapponline, we were told that it can be fixed going forwards, but nothing can be done for previous months. We felt cheated and exploited. Such a shame.

5 of 8 people found this review helpful.
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Wednesday, September 3, 2014

Great product, lousy customer service. Option 2 on their phone system led me to a particularly unpleasant person on the other end. I am now exploring other options. Trapp should screen their employees better or re-direct calls to India for friendlier personnel.

9 of 15 people found this review helpful.
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