Trapp Online

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Trapp Online

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2.0

Out of 5 stars
(2 Reviews)

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from Protostar Logistics Inc

Sunday, December 21, 2014

We have used Trapponline for hosting quickbooks for a couple of years. Overall the performance has been acceptable. Customer service been has been less than satisfactory. We were over billed by about a $1000, when we confronted trapponline, we were told that it can be fixed going forwards, but nothing can be done for previous months. We felt cheated and exploited. Such a shame.

3 of 6 people found this review helpful.

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from Arlasco

Wednesday, September 3, 2014

Great product, lousy customer service. Option 2 on their phone system led me to a particularly unpleasant person on the other end. I am now exploring other options. Trapp should screen their employees better or re-direct calls to India for friendlier personnel.

8 of 13 people found this review helpful.

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This page was last updated 06 May 2015 07:14
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