Ace Cloud Hosting
★★★★★ 4.9 · 759 Reviews
What is Ace Cloud Hosting?
**Ace Cloud Hosting** is a leading managed cloud solutions provider delivering secure, high-performance hosting for business-critical applications, desktops, and IT workloads. With more than 20,000 businesses served globally, Ace Cloud Hosting specializes in **QuickBooks Hosting, Sage Hosting, Tax Software Hosting, Virtual Desktop Infrastructure (VDI/DaaS), Managed IT, and Managed Security Services.** Backed by Real Time Cloud Services, Ace Cloud Hosting operates from its headquarters in Pompano Beach, Florida, with additional offices in Bethel Park, Pennsylvania, and Gurugram, India. All services run on **Tier 4 and Tier 5 data centers** through partners such as **Deft, DataBank, Netrality, Switch, phoenixNAP, INAP, Yotta, and OVH** , ensuring enterprise-grade reliability. Ace Cloud Hosting’s hosted QuickBooks and accounting application platforms are powered by 99.99% uptime, multi-layer security, and scalable performance built for accounting firms, CPAs, tax professionals, and SMBs. As an Intuit Authorized Commercial Host, Ace Cloud Hosting provides a fully managed cloud environment for **QuickBooks Desktop, QuickBooks Enterprise, and industry-specific add-ons.** For businesses requiring a secure remote-work environment, Ace Cloud Hosting offers VDI solutions with dedicated or shared resources, GPU options, and support for both Windows- and Linux-based workloads. The platform delivers high availability, low latency, advanced access controls, and secure endpoint management. The Managed Security Services (MSS) portfolio strengthens protection with AES-256 encryption, multi-factor authentication, role-based access control (RBAC), intrusion detection and prevention (IDS/IPS), SIEM monitoring, patch management, threat hunting, and 45-day rolling backups. Ace Cloud Hosting’s **Managed IT Services** support organizations seeking reliable IT outsourcing, covering endpoint management, server monitoring, network configuration, OS management, backup strategy, and helpdesk support. A dedicated team provides 24/7/365 live support, rapid issue resolution, onboarding assistance, and proactive monitoring to maintain stable and efficient workloads.
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Ace Cloud Hosting Reviews (759)
- ★★★★★690
- ★★★★★57
- ★★★★★6
- ★★★★★1
- ★★★★★5
Review Summary
Generated using AI from real user reviews
Ace Cloud Hosting earns overwhelming praise from users, with 46 of 50 recent reviews giving it 5 stars. The dominant strength across reviews is responsive, knowledgeable support — users consistently highlight staff availability, quick issue resolution, and individual support representatives by name who go above and beyond. Multiple reviewers mention long-term loyalty, with one customer reporting 17+ years of use and another three years. The platform itself is described as easy to use and secure, with particular appreciation for remote access flexibility and the ability to work from anywhere.
The only criticism that surfaces at all is indirect: one review mentions the company has experienced downtime requiring recovery efforts, though the reviewer notes the team works hard to restore service. Four reviews give 4-star ratings instead of 5, but even these are positive — they praise prompt service and communication without indicating any real dissatisfaction. No negative patterns around pricing, features, reliability, or onboarding appear in this sample. The praise is specific and consistent enough to suggest satisfaction is genuine rather than perfunctory.
★★★★★
Friday, August 14, 2015
“The thing that I like most about guys at Ace…”
The thing that I like most about guys at Ace is they keep things simple and straight. The support person who assisted me was concerned about my requirements. Though he gave me some suggestions with the plan, but he did not force me for upsell. Right from that moment, Ace Cloud has kept adding more to the positive impression. I have hardly faced any issue related with installation, setup, and rest of technical operations. Maybe some minutes of downtime in a year. It’s been close to a year since I have been using their services and the only reason for which I had to contact them after the installation was for increasing the users. They did good job even then. It is sometimes surprising that they are continuously able to maintain pretty quick response time.
★★★★★
Thursday, July 2, 2015
“It’s been more than 2 years since AceCloudHosting has been…”
It’s been more than 2 years since AceCloudHosting has been hosting QuickBooks for me and I believe that is good enough time to judge a service. Mostly, they have been a little lower with up time than what they promise. But their support guys have supported during the days when I was not well-versed with using QuickBooks, so I don’t mind the issue with up time. I have even faced issues with some add-ons sometimes, which can be very frustrating and annoying. Again their technical support has been able to rescue. They are able to fix the things up pretty quickly, which is impressive. So, their service is a mix of some good and some bad. I would not say that they are offering some exceptional services, but they are not bad enough think of other option. Technically, their service may offer some rough patches, which I believe is unavoidable with such services. But their approach always sounds customer-friendly, literally. So, I am going to stay with them for some good time.
★★★★★
Thursday, May 14, 2015
“Almost a week ago, I was not able to access…”
Almost a week ago, I was not able to access to any service offered by Ace Cloud Hosting. On contacting the customer support, I was informed that services are under some upgrading and it was expected to take another hour for services to reinstate. I was furious to hear this as I had to work on some files urgently. Though I was very rude, the customer support behaved pleasantly. They also suggested me to work offline on the files available in backup till the online services get back in action. Thankfully, the backup they provided was recent and I was able to get the job done well in time. I understand that upgrading actions are unavoidable for such services and Ace Cloud Hosting did the job considerably well. Only lacking I feel is that you guys should have informed me earlier that services will be down during those duration.
★★★★★
Friday, April 10, 2015
“They are flawless and perfect with their sales ability. I…”
They are flawless and perfect with their sales ability. I was convinced that Ace Cloud Hosting is the best possible option for me but things did not last that way for long. Setup was initiated and completed in moment after payment. But soon I faced connectivity issues with their service and support team had to get the things repaired. Their up-time issue is usually fine but sometimes turns slow. While working on some urgent needs, this issue seems unbearable. Their overall services are fine enough. I might be criticizing them more because of the high expectations they had set during the sale, but they have not been able lived up to them.
★★★★★
Thursday, April 2, 2015
“I switched to Ace Cloud Hosting, because my previous hosting…”
I switched to Ace Cloud Hosting, because my previous hosting solution was not providing quality support services. It has been more than 3 months with Ace Cloud Hosting and I am now comfortable using it. However, initial phase with them was not very pleasant and I faced some issues during installation and setup. Sometimes, even minute changes in configuration were causing issues. To be honest, that could well be because I was well adapted to the previous service that I was using. Thankfully, technical support of Ace Cloud Hosting did a more than fine job in assisted well. I appreciate their efficiency. But more than that it was their friendliness because of which I did not switched back to my previous service. Of late, I am able to use this service finely and for most reasons I would recommend using this service.
★★★★★
Sunday, March 1, 2015
“I have been using Ace services for about a year…”
I have been using Ace services for about a year now. Their constant effort to satisfy clients is commendable. They provide you with tailor-made plans that suit your needs. I got in touch with AceCloudHosting last summer and was pleased with the pricing they offered me. I took my time and opted for the starter plan, just to scrutinize the services. I was satisfied with their responsiveness and tech support and took the 1-year subscription. They always keep me updated with all the latest updates of the servers and other heavy applications that I use. However, there are some minor issues that keep coming up. Server updates that are usually done on Sundays, slows down the business process a bit. If they can also change the schedule of updating windows, that would be really helpful. Printing documents becomes a hectic task sometimes, unless Uniprint software is not installed on the server. Above all the working pattern of Ace Cloud Hosting is satisfactory.
★★★★★
Wednesday, February 18, 2015
“Am taking QuickBooks hosting services from Ace from almost 1…”
Am taking QuickBooks hosting services from Ace from almost 1 year now. There were some server downtime issues initially. Unresolved issues for many days were also a matter of concern for my company. I tried to get in touch with the technical staff and was assured of better performance but nothing much changed. However, now they seem to have improved in those terms. Last week they delivered our 3 servers within 45 minutes. I would still suggest this company for hosting purpose because they still have something better than the others. Their customer service has improved a lot and is professional in handling queries. The security of your private data is dealt with excellence. Login issues are very minimal and the remote access of applications works fine. There is nothing much that is alarming.
★★★★★
Friday, January 30, 2015
“I have a small firm and I have been using…”
I have a small firm and I have been using QuickBooks since 2012. I went into a lot of research for deciding as to who would be the best hosting provider for QuickBooks. Some were bad and some were good but in the end I rooted for AceCloudHosting. The main reason being that their pricing structure is fairly competitive and the way they treat their customer is very satisfying. Great tech support as well, all my issues and queries were promptly resolved. There were some issues related to service interruption few days back..hope it wouldn’t happen again.
★★★★★
Friday, January 16, 2015
“I signed up for QuickBooks hosting last year with AceCloudHosting.…”
I signed up for QuickBooks hosting last year with AceCloudHosting. Setup was performed instantly, right after the payment. I had no issue with their price and support; these guys are very good and responsive. But their servers or data centers are somewhat slow; they are not providing server uptime of 99.9%, as promised. So, based on their service I have received overall positive experience and hope they would keep their promise of server uptime.
