Acenet
★★★★★ 4.2 · 21 Reviews
What is Acenet?
Acenet is the hosting provider that makes websites faster and more reliable by giving its customers their honest share of the latest server hardware. Now with new container technology, customers can get hardware virtualization at the shared hosting account level.
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Acenet Reviews (21)
- ★★★★★12
- ★★★★★6
- ★★★★★1
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Acenet wins strong praise for affordability, reliability, and responsive support, but faces serious concerns around billing practices and account access issues.
The overwhelming majority of users highlight consistent strengths: competitive pricing, helpful customer service, easy-to-use interfaces, and dependable uptime. Reviewers particularly value the support team's responsiveness to non-technical users and the speed of onboarding. Features like spam prevention, backups, and script options are mentioned as useful additions. Many users describe themselves as small business owners or startups who felt their needs were met without compromising on quality.
Two negative reviews surface material problems. One user reports being billed after cancellation with refusal to reverse the charge. Another describes a severe account access issue following a security breach, claiming they couldn't reach support during listed hours and suffered extended downtime. These reviews suggest potential gaps in billing safeguards and account recovery processes, though they remain isolated against the broader positive feedback.
For buyers, Acenet appears solid on core hosting services and customer relations, but the billing and account-access complaints warrant direct clarification before committing, particularly if automatic payments are involved.
★★★★★
Monday, January 28, 2013
USAF“I found Acenet through a friend and it is truly…”
I found Acenet through a friend and it is truly an amazing service. They offer constant support as well as great uptime. Pricing is very good compared with other hosts and overall I have had an amazing experience.
★★★★★
Wednesday, January 23, 2013
“Acenet is a good web host. The content panel is…”
Acenet is a good web host. The content panel is easy to navigate, and script options are numerous and very handy for any web site administrator. With so many hosts to choose from now, it is important that pricing is competitive as well. Acenet accomplishes this while simultaneously not reducing the benefits available with any other host.
★★★★★
Friday, January 18, 2013
“If you need a good web hosting company, Acenet is…”
If you need a good web hosting company, Acenet is the one you should go with. I own a home business, and their service is always reliable. They offer great support and have next to no downtime.
★★★★★
Wednesday, January 2, 2013
MerchantMatching.com“The price is right and the quality of service and…”
The price is right and the quality of service and is outstanding. Acenet is definitely worth the price and helped improve my business!
★★★★★
Friday, December 28, 2012
NL Performance“I needed a web hosting service for my new coaching…”
I needed a web hosting service for my new coaching site. Acenet's pricing was right in line with other services. They provided all the support I needed, so I could concentrate on the business side of things. 5 stars!
★★★★★
Tuesday, December 25, 2012
Lana Harris Research, LLC“The pricing for Acenet's service is in the average range…”
The pricing for Acenet's service is in the average range to typically service providers. But the difference is the level and quality of the support provided by the company. They got us up and running in a very short time, dealing with people with almost no technology skills. Well worth every dime they charge!
★★★★★
Thursday, December 13, 2012
“Very good hosting company. Worth giving it a try, you…”
Very good hosting company. Worth giving it a try, you won't change your mind. Easy and affordable. Recommended!
★★★★★
Friday, December 7, 2012
“It's a very good product with a great price! I'm…”
It's a very good product with a great price! I'm just loving it! I'm happy and impressed overall. Just waiting for new updates!
★★★★★
Thursday, November 29, 2012
Computer+Speed“The+virtual+administration+was+just+what+we+needed,+but+being+new+to+the+technology+we+weren't+sure+where+to+begin.+Your+forums+and+staff+were+a+huge+help,+as+were+the+other+users+in+the+community+you+created.+The+cost+was+about+average,+but+the+service+put+you+over+the+top.”
The+virtual+administration+was+just+what+we+needed,+but+being+new+to+the+technology+we+weren't+sure+where+to+begin.+Your+forums+and+staff+were+a+huge+help,+as+were+the+other+users+in+the+community+you+created.+The+cost+was+about+average,+but+the+service+put+you+over+the+top.
★★★★★
Friday, July 27, 2012