What is Acuity Scheduling?
It's like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesn't have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Stripe, Paypal or Authorize.net, and even cancel or reschedule all on their own--without you having to drive yourself crazy.
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Acuity Scheduling Reviews (81)
- ★★★★★75
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Acuity Scheduling is overwhelmingly praised for being simple to set up and use, with the vast majority of users—49 out of 50—rating it 5 stars. Clients and staff consistently highlight how intuitive the platform is, even for non-technical users, and how it reduces the friction of appointment booking. Users value features like customizable intake forms, payment processing via Stripe or PayPal, time zone conversion for international clients, and integration with Google Calendar and CRM tools like ActiveCampaign. The onboarding is fast—one reviewer was running within 10 minutes—and customer support is repeatedly praised for being responsive.
The single critical review (1 star) faults the product as buggy, dated, and lacking features, with poor support. A handful of 4-star reviews note minor gaps: one user wanted a waitlist feature, another wished for direct Google Calendar linking without workarounds. One reviewer mentioned the interface could be more polished, though they praised other aspects. These concerns are isolated; the overwhelming consensus is that Acuity delivers reliable, affordable scheduling that saves business owners significant time and improves client experience.
★★★★★
Thursday, August 3, 2017
“I am a new user, and I like everything so…”
I am a new user, and I like everything so far. I was considering different more costly and more complicated options and I was relieved when I found the Acuity Scheduling. I saw a lot of positive reviews and it is true, the application is easy to use. The guidance through the steps I need to make helps me a lot with setting up the app. The scheduling page for the client looks great and is very user-friendly. I am very happy to have found such a handy solution for my online teaching business.
★★★★★
Wednesday, August 2, 2017
★★★★★
Monday, July 31, 2017
“Great so far! I'm still working on some things. Everything…”
Great so far! I'm still working on some things. Everything works well and I added it to my website with no problems. I look forward to fine tuning things and see what works best for my contracting business.
★★★★★
Thursday, July 27, 2017
“I fell in love with Acuity way before I became…”
I fell in love with Acuity way before I became a customer! I learned about Acuity when I was creating an appointment for a service based business. I knew I needed something like this for my own business. Did my research and checked the reviews and heard only good things. I then signed up for my free trial and I was hooked. I never looked back. Acuity keeps my so organized, I can't live without it.
★★★★★
Thursday, July 27, 2017
“Love it. It is an intuitive tool and so easy…”
Love it. It is an intuitive tool and so easy to use. I love that it converts the time zone by itself. I have a lot of international clients and it would be a nightmare for me to try to figure their time. I also love the payment options. It is really a great tool and I recommend it highly to everyone who is busy and just want to save some time on scheduling
★★★★★
Thursday, July 27, 2017
“I first used Acuity Scheduling at a doctor's office and…”
I first used Acuity Scheduling at a doctor's office and thought: wow, that was so easy to book an appointment. When it was time to add the feature on my own website, I called the Doctor's office to remind me of the scheduling software they use. So far, I'm inputting my own data and see Acuity as more than a schedule and appointment planner, but as another marketing tool for my business.
★★★★★
Wednesday, July 26, 2017
“This simplifies my appointment taking process a lot ! I…”
This simplifies my appointment taking process a lot ! I don't usually write reviews but I am not that tech savyy and Acuity makes it simple and customizable enough !
★★★★★
Tuesday, July 25, 2017
“Quick and easy to set up. Used to arrange meetings…”
Quick and easy to set up. Used to arrange meetings with clients all over the world. Easily schedule your available time and then allows clients to make appointments in their own time zone. Also can set how long an appointment is and how long is needed between each appointment. Would highly reccomend.
★★★★★
Thursday, July 20, 2017
★★★★★
Tuesday, July 18, 2017
“Simply amazing! Maximized my time and saved me an employee,…”
Simply amazing! Maximized my time and saved me an employee, today I have more productivity with this tool. Helped me a lot with the integration with my google calendar and with ActiveCampaing, all my appointments in 1 place only and still with the reminder mechanism, simply amazing! I highly recommend the tool 100%.
