AlphaRacks Hosting
★★★★★ 3.0 · 128 Reviews
What is AlphaRacks Hosting?
AlphaRacks is a premium web hosting provider based in Los Angeles, CA. Initially started in 2006 as an on-site IT consultancy firm providing support to local businesses, the AlphaRacks brand was launched in 2013 offering mainstream premium hosting services to both web start-ups and large enterprises. We currently support over 40,000 clients of all sizes in over 100 countries worldwide. Services include cPanel web hosting, bare-metal dedicated servers, and virtual private servers, offered in both standardized and custom tailored configurations. Support is provided 24x7x365 by our in-house dedicated staff; services are provided by leveraging strategic partnerships of top tier facility and network providers, ensuring the services we deliver are highly available; which is backed by our service level promise agreement to you.
Alternatives to AlphaRacks Hosting
OzeVisionSpotlightOzeVision in an Australian Web Hosting company based in Canberra. OzeVision has been operating since 2005 which is much LONGER… Learn more about OzeVision.
oXnamesSpotlightOur Domain Registration entity was founded with a clear and simple mission: to bring back the straightforward, no-nonsense… Learn more about oXnames.
Snel.comSpotlightSnel.com delivers fast, simple and smart Dedicated and Cloud VPS hosting services with a focus on great customer experience.The… Learn more about Snel.com.
BlueVPSSpotlightVPS hosting from BlueVPS — your reliable choice! Guaranteed resource availability due to KVM virtualization Unlimited VPS means… Learn more about BlueVPS.
DedicatedCoreDedicatedCore.com is a top-rated leading VPS hosting provider known for offering the cheapest, reliable, and secure hosting… Learn more about DedicatedCore.
eUKhosteUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We… Learn more about eUKhost.
BHostMythic Beasts is a privately held, UK based ISP with over 10 years experience in providing Internet hosting services backed by… Learn more about BHost.
THE.HostingTHE.Hosting is an international hosting provider offering VPS/VDS and dedicated servers in over 50 countries worldwide. We focus… Learn more about THE.Hosting.
VPS6.NETVPS6.NET aims to provide a virtualized hosting service that is fast, reliable, and cost-effective. Our interest is in providing… Learn more about VPS6.NET.
iHostVPSiHostVPS is a premium provider of Linux and Windows Virtual Private Servers. We consistently work to set and achieve a new… Learn more about iHostVPS.
AlphaRacks Hosting Reviews (128)
- ★★★★★64
- ★★★★★0
- ★★★★★0
- ★★★★★1
- ★★★★★63
Review Summary
Generated using AI from real user reviews
AlphaRacks Hosting is overwhelmingly unreliable and untrustworthy based on these recent reviews.
The vast majority of users report extended outages lasting days to months with no meaningful support responses. Complaints centre on servers going offline suddenly, tickets going unanswered for extended periods, and support staff either ignoring issues or providing generic, unhelpful replies. Multiple reviews mention the company acquiring other hosting brands—RIJX, WootHosting, WootLyHosting, HostMyBytes, PSK Hosting—and immediately degrading their service quality after takeover. Several customers describe the experience as a "nightmare" and warn others that positive reviews appear fake. One reviewer noted security issues including malware and coinminer infections on provisioned VPS instances, coupled with unauthorized recurring charges after cancellation.
A small minority of customers (roughly 10 reviews out of 50) report good performance, fast support, and good value, typically citing low cost and reliable uptime over months or years. However, these positive accounts are dwarfed by recent failures, and reviewers themselves note that the acquisition-related outages have destroyed previously good services. One defender suggested acquired customers should "give them time to settle," but current downtime has lasted weeks without resolution.
The consistent pattern across negative reviews—no communication during major outages, poor support responsiveness, and service degradation after company acquisitions—strongly suggests systemic operational and management problems. This is not a minor issue affecting a few users.
★★★★★
Wednesday, May 2, 2018
“Worst Host Ever , Their Shared HOsting Sucks , NOt…”
Worst Host Ever , Their Shared HOsting Sucks , NOt able to add accounts shows IP Missing Customer Support doing nothing since a Month, always saw will be fixed soon ,, Worst worst worst of all hosts
★★★★★
Monday, April 30, 2018
“Awful. I will never trust Alpharacks. They offered free migration…”
Awful. I will never trust Alpharacks. They offered free migration when I signed up but it was a total nightmare dealing with "George" the support technician. I believe they must outsource support to a third world country. He was totally incompetent and just kept repeating himself: never answering my question or solving my issue. After many back and forth emails he finally helped with the migration but the account was in a very poor state and it wasn't done correctly. Within my account I had access to one of their other customers data!! I reported this to them and they removed my access to it, but were very nonchalant, as if it was no big deal. I was within the refund period so I asked to have my account cancelled and payment refunded. They refunded the payment but then charged me again 1yr later due to a credit card "subscription" I was unaware of. I have since cancelled the subscription but they refuse to refund this 2nd payment. I'm so glad I cancelled in the first place. Imagine having to trust a company like this with your actual live websites & private data. The Support Team Manager I dealt with (by the name of Joshua Collishaw) is horribly unprofessional and rude too. Sometimes they will reply to an email with a simple link to a knowledgeable article - no explanation nor offer to help - whether the knowledgeable article answers your question or not. Stay away and cancel your account today before it's too late!
★★★★★
Monday, March 12, 2018
“Worst. I got a Reseller from them and I should…”
Worst. I got a Reseller from them and I should have 250GB I used 4GB and then cPanel told me they have ran out of space. This happen 23 times over 3 months. The websites are never stable and they always drop. They oversell to hell. When I asked for a node change they said sure. 2 days I got a reply saying "Issue Fixed." with no change at all and 2 days later its gone again. I'm done with them. I have opened a paypal dispute with them I urge you all to avoid them as much as you can.
★★★★★
Monday, March 5, 2018
“Among all the VPS provider I have used, AlphaRacks is…”
Among all the VPS provider I have used, AlphaRacks is the worst. The control panel keeps telling me that " The host is currently unavailable". I opened a ticket for this. Nobody answers me after 3 days.
★★★★★
Monday, December 4, 2017
“Best and cheapest VPS and Reseller providers.”
Best and cheapest VPS and Reseller providers.
★★★★★
Monday, November 13, 2017
“If i could give this company negative stars i would.…”
If i could give this company negative stars i would. I literally had my VPS for 4 days and cancelled the service because of slowness and it constantly being down. I asked them for a refund and their response was "No sorry, we cannot offer you a refund it's over 3-days per our terms of service". What a joke. I paid for a month of service and they cannot refund because it's over 3 days? They know they got me to because i paid with bitcoin so i cannot file a dispute....This company is a joke. Stay away.
★★★★★
Friday, September 1, 2017
“Stay away from alpharacks, oversold servers and I have moved…”
Stay away from alpharacks, oversold servers and I have moved my sites elsewhere - no sign of a refund.
★★★★★
Friday, July 14, 2017
“Stay away from them. Transfer rate just around 70-100kbps. Sent…”
Stay away from them. Transfer rate just around 70-100kbps. Sent 4x tickets "Network issue"...less than 1 hour always got reply fixed. "Fixed" status just temporary. Next day back to 70-100kbps.
★★★★★
Monday, July 3, 2017
“I regret signing up with this Web hosting Company. They…”
I regret signing up with this Web hosting Company. They are not that responsive.. This is scam.. You need to wonder why it's very cheap..
★★★★★
Wednesday, June 28, 2017
“Terrible hosting company, steer well clear of alpharacks, plenty of…”
Terrible hosting company, steer well clear of alpharacks, plenty of other good companies out there, I wish I had never signed up.
