What is ANS?
We’re a 650-strong team of straight-talking, first-class tech experts. And our mission is do what no other organisation is doing – making digital transformation accessible to all. We make enterprise-grade technology, knowledge and processes accessible and affordable for all companies, large or small, no matter the size of their budget. We hack the tech adoption curve, bringing technology usually reserved for large corporates first, to small and medium organisations too. We’re on a mission to help companies Think Bigger. We’re trusted by our customers because we help them achieve their goals. Be it a digital transformation project for a 2000-person government body or helping a 10-person labels maker take their business online.
Alternatives to ANS
eUKhostSpotlighteUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We… Learn more about eUKhost.
Hyve Managed HostingSpotlightEstablished in 2001, Hyve is a fully managed, global cloud hosting provider with a passion for technology. We provide a wide… Learn more about Hyve Managed Hosting.
Cyber Host ProWelcome to the UK's fastest Cloud Hosting. Our litespeed cloud web hosting services are powered by the latest Enterprise Dell… Learn more about Cyber Host Pro.
BirchHostingBirchHosting was started up for one reason, to give great service and Affordable Web Hosting without the compromise in service… Learn more about BirchHosting.
ZNetLiveZNetLive is India's most reliable and cheapest provider of domain names, shared web hosting, WordPress hosting, VPS, dedicated… Learn more about ZNetLive.
Cloudnine RealtimeCloudnine Realtime is a cloud technology and software solutions company serving businesses across the world by providing them… Learn more about Cloudnine Realtime.
HostArmadaHostArmada was founded in November 2019 with a team of dedicated professionals who are passionate about providing high-quality… Learn more about HostArmada.
2 CloudCloud computing service and Infrastructure-as-a-Service provider. Bare-metal and virtual server (VPS) rental. Network solutions… Learn more about 2 Cloud.
eAppseApps Hosting is a value-added provider of Cloud hosting services, serving more than 5000 customers in over 125 countries. eApps… Learn more about eApps.
StromonicLightning-fast, sustainable & secure managed WordPress hosting for agencies, freelancers and WordPress professionals. Learn more about Stromonic.
ANS Reviews (94)
- ★★★★★89
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
UKFast commands overwhelming praise from users, with 49 of 50 recent reviews giving five stars. Customers consistently highlight responsive, knowledgeable support as the defining strength—many note 24/7 availability and willingness to solve problems beyond standard SLAs. Account managers are frequently named and credited for building genuine partnerships rather than transactional relationships. Users describe reliable uptime and strong technical expertise across server management, security, and infrastructure scaling. Several long-term customers (5–18 years) emphasize peace of mind and dependability critical to their operations.
The main trade-off is price. Users repeatedly acknowledge UKFast is not the cheapest option, but most view the premium as justified by service quality and stability. One review flags billing confusion, though this is isolated. Another notes that poor product fit can occur if customers are wrongly advised by account teams—a risk present with any provider. A single four-star review praises support but stops short of five stars without explaining why.
For buyers prioritizing customer service, stability, and UK-based support over lowest cost, UKFast's track record is exceptionally strong.
★★★★★
Thursday, July 30, 2020
“Always quick to answer any support issues and offer helpful…”
Always quick to answer any support issues and offer helpful advise to make informed decisions. Hosting has been rock solid and stable for over 5 years.
★★★★★
Thursday, July 30, 2020
“I simply cannot fault the level of service and professionalism…”
I simply cannot fault the level of service and professionalism that UK fast bring to the table. I think we are on our third of fourth dedicated server with them now and have benefited from their expertise for well over a decade now. I would highly recommend their services to any enterprise looking to enhance their online presence who are looking to take advantage with the key attributes of both speed and reliability. - Robin Futcher, Director Commercial Fuel Solutions Limited
★★★★★
Thursday, July 30, 2020
“We have been using UKFast to host our eCommerce and…”
We have been using UKFast to host our eCommerce and email infrastructure for several years. I have found them to be both reliable and knowledgeable. The 24/7 support is real and there is always someone there to help if needed - they have saved us a number of times from issues that we would have otherwise had to wait to resolve - costing us money and customers. I don't think they are the cheapest, but you get what you pay for and I don't resent them a penny of it.
★★★★★
Friday, July 24, 2020
“We've trusted UKFast as our web server provider for over…”
We've trusted UKFast as our web server provider for over 12 years. Their support team have always been happy to help and often go "above and beyond" what is required. The fact its UK-based and available 24/7 is perfectly suited to the way we work. Having a dedicated account manager is another plus - they get to know our business, our needs and our shortcomings which helps ensure we're getting as close as we can to the ideal solution for our specific business. Have to give Michael a shout-out here as he's sorted a new server upgrade recently that looks to be just what we need. UKFast might not be the cheapest provider of web servers (they are competitive) but you get so much more than standard hosting, and unlike some others we've previously experienced, you feel they are part of your team, working in your best interests.
★★★★★
Friday, July 24, 2020
“We have used UKFast for many years and have always…”
We have used UKFast for many years and have always received fast, efficient tech support and customer service when its been needed.
★★★★★
Tuesday, June 30, 2020
“Great and the best customer service provider our team have…”
Great and the best customer service provider our team have ever come across. They solved our issues quickly & efficiently, have never pushed back. It's always quick to get through on chat support and Michael was great as he never failed to resolve anything for us. Very happy to do business with them. Really Amazing. Highly recommend!
★★★★★
Friday, June 12, 2020
“UK Fast are probably one of the better companies we…”
UK Fast are probably one of the better companies we have dealt with in our time. When it comes to Customer Service they are second to none, their support service is extremely quick therefore, if there are any issues they are sorted immediately. I would highlighly recommend them, I am sure they will not dissappoint as they have far exceeded our expectations!
★★★★★
Wednesday, June 10, 2020
“We have been running our Smart Meter Reading service on…”
We have been running our Smart Meter Reading service on servers at UK Fast for several years expanding the system to include clients with there own web sites hosted on the servers and maintained by ourselves and the team at UKFast. UKFast customer service is second to none and have a great record of keeping our Meter Reading service operational for several years with fast response to any problems we encounter.
★★★★★
Tuesday, May 12, 2020
“Solidrock has been with UKFast for a few years now,…”
Solidrock has been with UKFast for a few years now, and the support is what sets them apart - super responsive.
★★★★★
Wednesday, April 1, 2020
“We transferred over to UKFAST after having a bad experience…”
We transferred over to UKFAST after having a bad experience with another hosting company. I cannot speak more highly of your company who have bent over backwards to help us. Help is everywhere we need it even down to a new IT Support company that you recommended as well. Your support is also second to none. A very happy customer - we could not run our business without you.
