What is Asura Hosting?
Cheap Web Hosting, Reseller hosting and Dedicated Servers.
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Asura Hosting Reviews (139)
- ★★★★★81
- ★★★★★12
- ★★★★★2
- ★★★★★5
- ★★★★★39
Review Summary
Generated using AI from real user reviews
Asura Hosting has a sharply divided user base, with enthusiastic long-term customers praising affordability and responsive support, while others report severe reliability and stability problems.
Satisfied users—many with 2+ years tenure—consistently highlight helpful, patient support staff (particularly someone named Mike) who go beyond typical hosting provider assistance. They praise competitive pricing, solid performance for web and streaming services, and willingness to help with setup and troubleshooting. A streaming radio customer noted zero downtime over two years; a freelance agency has used them for four years across multiple client sites. Reseller and small-business users often describe them as reliable and recommend them actively.
Dissatisfied customers report persistent downtime, technical instability, and unresponsive support. Issues include sites failing to load, WordPress editor failures, 500 errors, unexplained outages lasting 8+ hours, and slow ticket response times (sometimes 5+ days or longer). Several users claim support dismissed legitimate server problems as user error. Some complained of unmet promises—unlimited storage that has hidden limits, domain transfers taking days without communication, and backup restores that destroyed weeks of data. A few reported data privacy concerns, claiming customer information was sold without consent.
The company also faced scrutiny during a move to a new Swiss location, with multiple reviews mentioning staff unavailability tied to that transition. Long-standing customers note a decline in service quality over recent months.
★★★★★
Monday, February 19, 2018
“This hosting is going down. Very-very bad service”
This hosting is going down. Very-very bad service
★★★★★
Monday, February 12, 2018
“Main problem was that the SMTP server's ip address was…”
Main problem was that the SMTP server's ip address was blacklisted - so even though no spam has been sent from my domain, my outgoing mail got bounced back from recipients who used Spamhaus to screen for spam. Plus the site has recently been down several times a week. And problems connecting to their mail server. I've quit and am migrating to a new provider.
★★★★★
Monday, January 29, 2018
“Possibly the worst hosting service I've ever experienced in all…”
Possibly the worst hosting service I've ever experienced in all my years online and that takes some beating. These people are next to useless.
★★★★★
Monday, January 8, 2018
“Fraud, they say on the basic plan they give you…”
Fraud, they say on the basic plan they give you 1gb of ram but barely give you 256 they keep going down cpanel also goes down for a lot of time they also limit your cpu power,I predict they also over sell. Very slow webistes if not down. Slow support. ASURAHOSTING IF YOU ARE READING THIS I'M WILLING TO TAKE BACK MY REVIEW IF ALL THIS IS SATISFIED
★★★★★
Tuesday, January 2, 2018
★★★★★
Monday, December 11, 2017
“HORRIBLE SERVICE!!! It started off okay but I eventually dumped…”
HORRIBLE SERVICE!!! It started off okay but I eventually dumped them because my website and mail server were frequently down. The last straw was when they were really late responding to a support ticket I submitted when the mail server crashed again. I guess you get what you pay for---really poor quality and service.
★★★★★
Thursday, November 23, 2017
“Great service and support for cheap prices. Usually reply to…”
Great service and support for cheap prices. Usually reply to tickets within the hour, awesome features. These negative reviews are wrong - Support replies quickly, servers are never down, if you can't access your control panel it's because you had too many failed login attempts.
★★★★★
Tuesday, November 21, 2017
“Good Hosting. Never had a major problem for over 2…”
Good Hosting. Never had a major problem for over 2 years now. Saves me a lot of money.
★★★★★
Wednesday, November 15, 2017
“Constantly down, losing files, takes them over 4 weeks to…”
Constantly down, losing files, takes them over 4 weeks to restore my site from which they deleted the files by accident (was down for 4 weeks!!!) at least 10 support tickets before they help you. A joke basically. Website available but customer area shows "not active" which prevents me from managing my hosting. Support tickets are useless.
★★★★★
Tuesday, November 7, 2017
“Worst hosting company I have ever experienced. Sites are constantly…”
Worst hosting company I have ever experienced. Sites are constantly down. You have to send about 10 tickets just to try to get a theme installed on a site, as they have filesize limits on everything. Quite slow to respond and when they do they don't really help. Will never every buy hosting from them again. Ridiculous service..........
