
BackupVault
★★★★★ 5.0 · 28 Reviews
What is BackupVault?
BackupVault is a leading provider of completely automatic, fully encrypted online, cloud backup for servers, laptops, PCs, Microsof 365 and Google Workplace accounts. And we’re based 100% in the UK and trusted by thousands of organisations world-wide. **Here's why businesses choose us to protect their most critical data asset:** - **High Performance, Reliable Backup** Our cloud backup UK software ensures that you receive enterprise backup solutions at affordable rates. We use the most reliable online backup software on the market today. - **Easy to Use Software** BackupVault’s online backup software been designed from the ground up to be as user friendly as possible. Backups are performed automatically and restores take as little as three mouse clicks. - **Friendly & Experienced Team** The BackupVault team are available in the UK 24/7 to answer any questions you may have. Our experience in working with small business backup and backup for schools also means we can offer expert advice to several specific market segments. - **Established Company** Blueraq Networks Ltd was formed in 2004 with the intention of providing reliable backup solutions to SMEs in the UK. We are expanding year on year and upgrade our infrastructure annually to cope with our customers’ requirements. We also partner with a network of professional and experience cloud backup resellers so we can effectively service and support customers across the globe. - **Affordable Monthly Costs** With our online backup solutions, there are none of the upfront hardware costs typically found with traditional backup solutions. There are also no charges for disk and tape media. All you pay is one monthly fee for the amount of data you store with us. - **Secure UK Datacenters & Storage** Our UK based datacenters are where our backup servers and your data is stored. Naturally the datacentre is state-of-the-art and features the latest physical security features, such as biometric access and redundant systems. We are also protected by the latest Cisco routers and firewalls to ensure that your data is always available when you need it. - **Completely Secure** Your privacy and security is paramount. We encrypt your data before it leaves your location with an encryption key known only to you. Your encrypted data remains encrypted on our secure servers ready for rapid restoration. We offer a no nonsense free 30-day trial of all of our software. We will even install it remotely if you wish. Call 020 3397 5159 to get started!
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Cloud Direct
BackupVault Reviews (28)
- ★★★★★28
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
BackupVault has achieved unanimous 5-star ratings across all 28 reviews, which is unusual and should be noted, though the feedback does consistently point to genuine strengths rather than appearing fabricated.
Users repeatedly praise responsive, hands-on support, often naming Rob Stevenson by name as someone who answers calls instantly, replies quickly to emails, and proactively monitors backups to flag issues. The UK-based infrastructure is a major draw, with many businesses citing GDPR compliance and the ability to avoid US data servers and the Patriot Act as key reasons for choosing BackupVault. Setup is described as straightforward, and the software itself is consistently called reliable, fast, and easy to use. Several users highlight successful data recoveries—from ransomware incidents to file restoration—completed within hours or minutes, with one business recovering 26,000 files in under an hour.
The pricing is mentioned as competitive and good value, and several customers have stayed loyal for 3, 10, or more years. Users across different sectors (dental practices, accountancy, IT support providers, financial services) report confidence in the service. No negative feedback or complaints appear in any of the 28 reviews, which means this summary cannot address potential weaknesses or pain points that buyers might encounter.
★★★★★
Thursday, September 5, 2019
“Great support, reliable. Nothing was too much trouble when helping…”
Great support, reliable. Nothing was too much trouble when helping me to get everything setup and backed up ASAP on their systems.
★★★★★
Tuesday, September 3, 2019
“The company attitude is brilliant. The support and service is…”
The company attitude is brilliant. The support and service is outstanding, they listen to you and have gone above and beyond to help us. I highly reccomend them.
★★★★★
Friday, August 23, 2019
“After getting in touch with a few providers who put…”
After getting in touch with a few providers who put me on hold for ages to let me know that their prices were extortionate, Rob answered the phone instantly with a very welcoming voice and came up with a very useful and bespoke plan that was a no brainer! Ever since, BackupVault have provided a hassle free service, and were always at the other end of the phone when needed. Would recommend them to anyone.
★★★★★
Sunday, August 18, 2019
“Excellent software and service! The platform is super easy to…”
Excellent software and service! The platform is super easy to use, and it's reassuring that it's based in the UK, so totally GDPR compliant. Super-friendly support team too!
★★★★★
Friday, August 16, 2019
“Excellent support, they are UK based for GDPR and very…”
Excellent support, they are UK based for GDPR and very reliable. Cost wise the service is excellent value for money and worth every penny. The daily back up is obviously monitored as I received emails from Rob Stevenson to saying back up had failed because too much data was trying to back up; that was my fault because I had been tinkering with the settings. Rob is very responsive and is super quick at replying to queries and was again very helpful when i was trying to recover some data from an earlier back up.
★★★★★
Friday, August 16, 2019
“Easy-to-use software and fast backup to UK-based servers for GDPR…”
Easy-to-use software and fast backup to UK-based servers for GDPR compliance. Super responsive customer service and good value for money. Highly recommended.
★★★★★
Monday, August 12, 2019
“These guys have been great over the last 3 years…”
These guys have been great over the last 3 years - they helped with set up, and for advice on how best to achieve the backup we needed with minimum outlay, and I appreciate them ‘checking in’ when they spotted something not working as it should from our end - I.e. missed backups. Being UK based was important to us too.
★★★★★
Friday, August 9, 2019
“We have used BackupVault for around a year now and…”
We have used BackupVault for around a year now and the support has been excellent. We needed UK based backup (for GDPR compliance) and reliable software. Fits the bill, very impressed!
★★★★★
Thursday, August 1, 2019
“Our backup system was being discontinued by our existing company…”
Our backup system was being discontinued by our existing company we found BackupVault on line and I can say what a Superb service, Rob Stevenson provided information and set us up with in a couple of day, I feel safe in the knowledge that we are being looked after by a UK based company for our GDPR compliance. I would not hesitate to Highly recommend them.
★★★★★
Thursday, July 25, 2019
“We've used BackupVault for several years and always experienced great…”
We've used BackupVault for several years and always experienced great service and support. We were looking for a secure UK based cloud backup solution to support our Linux and Windows landscape and BackupVault fitted the bill perfectly. Always a pleasure to deal with.
