Monday, March 9, 2015 #32957 Louise Rose from Rose Tax Service I subscribed to BookmyCity online booking about 2 months ago. The technicians Nicole and Heather were wonderful, but the program itself is very cumbersome. Their technical support group is very slow at making changes. You cannot change an appointment time or reschedule without deleting and re-adding. The company I am with now, you simply edit the time or grab and move it with the mouse. When an employee wants a period off, it was a very difficult process. My clients that were booking were not able to book After about 2 weeks of constant chats and phone calls, they discovered there was a "bug" in the system. Therefore I would not recommend this company for an easy software service for your clients to book online It was far more work than our simple manual spreadsheet that we had last year. 1 of 2 people found this review helpful. Did you find this review helpful?
Wednesday, November 5, 2014 #25656 Lucas from Buddha Moose Productions I've received such positive feedback from my clients since joining BookMyCity. They love having the option of booking online, which helps me out too because it's saving me time. It stores all of their info for me which has really improved my customer service. Did you find this review helpful?
Wednesday, November 5, 2014 #25641 Trumell Duncan from Eyes on Coleman BookMyCity support team helped me set up my account, migrate all of my bookings/client data, and taught me how to use the system. I hardly had to do any work. It's been a pretty painless process so far! Did you find this review helpful?