Cloudwalks Hosting
★★★★★ 4.9 · 196 Reviews
What is Cloudwalks Hosting?
At Cloudwalks, we're committed to providing the best QuickBooks and Sage cloud hosting solutions for accountants, bookkeepers, CPAs, and small-medium-sized businesses. You can be sure that your accounting data is secure, reliable, and always accessible. We use enterprise-grade threat detection and response agents to identify and neutralize possible cyber threats, it monitors and analyzes security threats in real-time, having the ability to take action as needed. Located in New York, U.S.A., we have over 5,000 customers worldwide. If you need any help with your business hosting, we're the company for you! Get your cloud hosting needs to be sorted with over 10 years of the experienced team!
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Cloudwalks Hosting Reviews (196)
- ★★★★★172
- ★★★★★22
- ★★★★★0
- ★★★★★1
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Cloudwalks delivers consistently strong customer service with near-universal praise from recent users. The overwhelming majority of reviews highlight rapid response times—users report support answering within minutes, often during off-hours—and the ability of the team to resolve technical issues quickly, sometimes without requiring follow-up contact. Several reviewers specifically commend individual support staff members by name for patience and competence. Pricing is mentioned favourably alongside reliability, with users describing it as competitive for the service level provided.
The few minor criticisms that surface are technical rather than service-related. One user reports persistent app update notifications that cannot be installed due to permission issues, another notes difficulty viewing all interface elements on certain screen sizes, and a third questions why QuickBooks behaves differently on Cloudwalks' servers than locally. A fourth review expresses general concern without elaboration. These issues appear isolated and do not reflect a pattern across the 50 reviews sampled.
The service appears particularly valued by QuickBooks and Sage 50 hosting users, though the platform is used more broadly. Users consistently emphasise 24/7 availability and the willingness of support staff to take hands-on steps—including remote access—to resolve problems rather than simply providing instructions.
★★★★★
Monday, November 6, 2017
“I needed a cloud solution to help my parents manage…”
I needed a cloud solution to help my parents manage their finances. It has turned out to be a very solid application/solution and the customer support (which I've called many times) has been great. One word of advise to know when you set up: Anytime your hosted application (in our case Quicken) goes through an upgrade, it will mess up your Cloudwalk hosting a bit...you will fix it but it will take Customer Support to help do it/fix it for you). Also if one of your family uses a Mac laptop and another uses say a Microsoft Window based computer/laptop , you will need to be set up differently to access the "remote" environment. Third thing to know is if you want to export any data out of the cloud environment (for me out of Quicken), into say Excel, you need to set up the MS products...such as Excel, in the "remote cloud" environment from the beginning. Remember...anytime your MS Office produces (i.e. Excel) go through an upgrade, it will mess up your cloud environment...which Customer Service can then fix for you...but it will take some time. All in all, good product/solution and I cannot say enough about the Cloudwalk Customer Service team. Outstanding support...without them I would have been very frustrated trying to figure out things the first time around.
★★★★★
Friday, November 3, 2017
“Excellent customer service. Worked very well for me!”
Excellent customer service. Worked very well for me!
★★★★★
Thursday, November 2, 2017
“Excellent and reliable service. 5 stars very easy to use…”
Excellent and reliable service. 5 stars very easy to use and operate. I would recommend to others.
★★★★★
Wednesday, November 1, 2017
“Set up was easy and it always works the technical…”
Set up was easy and it always works the technical support team is also very helpful.
★★★★★
Tuesday, October 31, 2017
“Great customer service and the support is reliable outside of…”
Great customer service and the support is reliable outside of business hours.
★★★★★
Monday, October 30, 2017
“The service at Cloudwalks is consistently excellent. They are always…”
The service at Cloudwalks is consistently excellent. They are always helpful and very efficient. They also have great technical insight and are always willing to help I would recommend them to anyone.
★★★★★
Monday, October 30, 2017
“Works perfectly love their service. SO much faster and easier…”
Works perfectly love their service. SO much faster and easier than our previous platform.
★★★★★
Friday, October 27, 2017
“Everything just works. Whenever we need any help, the support…”
Everything just works. Whenever we need any help, the support is just amazing! I highly recommend them to anyone.
★★★★★
Monday, October 23, 2017
“Great services, really good value and exceptional support. Thank you!”
Great services, really good value and exceptional support. Thank you!
★★★★★
Thursday, October 19, 2017
“I have just started to use Cloudwalks and I think…”
I have just started to use Cloudwalks and I think their service is great! really good value and exceptional support.
