Cloudwalks Hosting
★★★★★ 4.9 · 196 Reviews
What is Cloudwalks Hosting?
At Cloudwalks, we're committed to providing the best QuickBooks and Sage cloud hosting solutions for accountants, bookkeepers, CPAs, and small-medium-sized businesses. You can be sure that your accounting data is secure, reliable, and always accessible. We use enterprise-grade threat detection and response agents to identify and neutralize possible cyber threats, it monitors and analyzes security threats in real-time, having the ability to take action as needed. Located in New York, U.S.A., we have over 5,000 customers worldwide. If you need any help with your business hosting, we're the company for you! Get your cloud hosting needs to be sorted with over 10 years of the experienced team!
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Cloudwalks Hosting Reviews (196)
- ★★★★★172
- ★★★★★22
- ★★★★★0
- ★★★★★1
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Cloudwalks delivers consistently strong customer service with near-universal praise from recent users. The overwhelming majority of reviews highlight rapid response times—users report support answering within minutes, often during off-hours—and the ability of the team to resolve technical issues quickly, sometimes without requiring follow-up contact. Several reviewers specifically commend individual support staff members by name for patience and competence. Pricing is mentioned favourably alongside reliability, with users describing it as competitive for the service level provided.
The few minor criticisms that surface are technical rather than service-related. One user reports persistent app update notifications that cannot be installed due to permission issues, another notes difficulty viewing all interface elements on certain screen sizes, and a third questions why QuickBooks behaves differently on Cloudwalks' servers than locally. A fourth review expresses general concern without elaboration. These issues appear isolated and do not reflect a pattern across the 50 reviews sampled.
The service appears particularly valued by QuickBooks and Sage 50 hosting users, though the platform is used more broadly. Users consistently emphasise 24/7 availability and the willingness of support staff to take hands-on steps—including remote access—to resolve problems rather than simply providing instructions.
★★★★★
Tuesday, July 6, 2021
★★★★★
Wednesday, June 30, 2021
“The support team is so helpful at cloudwalks. Whenever I…”
The support team is so helpful at cloudwalks. Whenever I have an issue, they literally respond back within minutes! I want to commend them for their dedication and for going above and beyond to help customers out. It’s such a relief knowing that we have a team to rely on that is genuinely helpful.
★★★★★
Wednesday, June 30, 2021
“My biggest concern is why Quickbooks behaves differently on your…”
My biggest concern is why Quickbooks behaves differently on your server than mine.
★★★★★
Monday, June 21, 2021
“Team is extremely responsive AND also does follow up after…”
Team is extremely responsive AND also does follow up after the resolution to make sure you are satisfied.
★★★★★
Thursday, June 17, 2021
“I would recommend Cloudwalks because they are reliable and well…”
I would recommend Cloudwalks because they are reliable and well priced. They have been around for a long time and they continually update their services.
★★★★★
Wednesday, June 16, 2021
“I would like to thank Cloudwalks for the excellent service.…”
I would like to thank Cloudwalks for the excellent service. I am very happy with this company, they are reasonably priced, provide excellent email and live chat-based support, and are incredibly reliable. I am really enjoying their service and I highly recommend their QuickBooks hosting to anyone.
★★★★★
Wednesday, June 16, 2021
“One of my friends recommended Cloudwalks when I complained about…”
One of my friends recommended Cloudwalks when I complained about my previous provider and the problems with reliability and the server being down. I'm very pleased with their customer service overall - prices are also quite reasonable, given the service and quality they provide. I highly recommend them to anyone who asks.
★★★★★
Wednesday, June 16, 2021
★★★★★
Tuesday, June 15, 2021
“I have a super positive experience using Cloudwalks for my…”
I have a super positive experience using Cloudwalks for my sage 50 hostings. It's simple to set up and very good at answering my questions. Truly knowledgeable, friendly, helpful, and more than willing to serve customer service. I highly recommend them.
★★★★★
Tuesday, June 15, 2021
“I have not found a company that competes with the…”
I have not found a company that competes with the customer service this one provides. They reply to my questions quickly, they are friendly, and they are competent. The live chat option is great when I have a question and need an immediate answer, and it allows me to multitask while I wait. Wonderful experience!
