Cloudwalks Hosting
★★★★★ 4.9 · 196 Reviews
What is Cloudwalks Hosting?
At Cloudwalks, we're committed to providing the best QuickBooks and Sage cloud hosting solutions for accountants, bookkeepers, CPAs, and small-medium-sized businesses. You can be sure that your accounting data is secure, reliable, and always accessible. We use enterprise-grade threat detection and response agents to identify and neutralize possible cyber threats, it monitors and analyzes security threats in real-time, having the ability to take action as needed. Located in New York, U.S.A., we have over 5,000 customers worldwide. If you need any help with your business hosting, we're the company for you! Get your cloud hosting needs to be sorted with over 10 years of the experienced team!
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Cloudwalks Hosting Reviews (196)
- ★★★★★172
- ★★★★★22
- ★★★★★0
- ★★★★★1
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Cloudwalks delivers consistently strong customer service with near-universal praise from recent users. The overwhelming majority of reviews highlight rapid response times—users report support answering within minutes, often during off-hours—and the ability of the team to resolve technical issues quickly, sometimes without requiring follow-up contact. Several reviewers specifically commend individual support staff members by name for patience and competence. Pricing is mentioned favourably alongside reliability, with users describing it as competitive for the service level provided.
The few minor criticisms that surface are technical rather than service-related. One user reports persistent app update notifications that cannot be installed due to permission issues, another notes difficulty viewing all interface elements on certain screen sizes, and a third questions why QuickBooks behaves differently on Cloudwalks' servers than locally. A fourth review expresses general concern without elaboration. These issues appear isolated and do not reflect a pattern across the 50 reviews sampled.
The service appears particularly valued by QuickBooks and Sage 50 hosting users, though the platform is used more broadly. Users consistently emphasise 24/7 availability and the willingness of support staff to take hands-on steps—including remote access—to resolve problems rather than simply providing instructions.
★★★★★
Saturday, January 2, 2021
“Our company needed a sage 50 . Rakesh Sharma was…”
Our company needed a sage 50 . Rakesh Sharma was excellent! He did a great job and was so helpful!!! He came thru big time!!
★★★★★
Saturday, December 5, 2020
“cheapest rates and great customer service all around.”
cheapest rates and great customer service all around.
★★★★★
Tuesday, August 11, 2020
“Hey Guys I've worked with Cloudwalks.com for over three years…”
Hey Guys I've worked with Cloudwalks.com for over three years and can confidently say they rock. My firm has had about six clients inside their virtual system for the entire period and have never had any problems. The sales and support staff have been excellent. Always on top of it, always available. If you are looking for a virtual server system for you or your clients, these guys are really good at what they do. I highly recommend that you take a look at their services/offerings. Frank Frye Enrolled Agent/MS Taxation
★★★★★
Tuesday, May 26, 2020
★★★★★
Tuesday, May 26, 2020
“I am happy customer of Cloudwalks, pricing, and features are…”
I am happy customer of Cloudwalks, pricing, and features are great, it suites my needs and budget. Recently I had to install the new version of the QuickBooks on my server, I contacted the support staff to talk about (If they charge anything) but NO additional charges for upgrade and they took care of upgrading my files as well. Great experience here - many thanks. I'll continue using your service!
★★★★★
Tuesday, May 26, 2020
“Cloudwalks made an egregious error that they refused to fix…”
Cloudwalks made an egregious error that they refused to fix AND REFUSED TO MAKE IT RIGHT. Costing us $650 and several days of lost time and productivity. Cloudwalks installed someone else's 2020 Quickbooks license on our remote server! Forcing us to purchase a new version of Quickbooks that we would not have made - $650. (we upgrade only on odd years) When I opened QB 2019 – on Thursday 5-14-20, it asked if I wanted to update, thinking it was a normal system update I said yes, and walked away to do something else. The next time I went to open QB it opened in 2020 and I didn't notice the change. I proceeded to do 3 days of intense year-end work on the system prior to discovering the problem on Monday afternoon when I attempted to charge some customer credit cards. Cloudwalks refused to do anything about this trying to make it my fault for updating when prompted. There is no reason that QB 2020 should have been on our system at all!! Because once you install a newer version, QB tries to force an upgrade every time you logon. My only option was to purchase a new version of Quickbooks. In addition to the money, resolving the issues, changing servers, setting things up and spending countless hours on tech support 16-18 at last count Plus constant break-downs – every time I change Quickbooks Premier from multi to single user or back again, the system would freeze and I'd have to have the company reset. Resulting in a lot of hassle and lost time, granted the response time usually had us back up and running within 15 minutes, but I hated having to change back and forth and then email them for help each time. Basically zero phone support. No one there really speaks English very well and they discourage phone calls. This is only unverified because in order to write a verified review I needed to use my Linked in Account, and got an error message Virginia Brown, BioElectric Shield Company
★★★★★
Tuesday, February 25, 2020
★★★★★
Tuesday, February 11, 2020
★★★★★
Thursday, February 6, 2020
“Unbeatable customer service. NO ONE can compare when it comes…”
Unbeatable customer service. NO ONE can compare when it comes to quick and knowledgeable support reps.
★★★★★
Thursday, February 6, 2020
“Convenient, and customer service is promptly responsive.”
Convenient, and customer service is promptly responsive.
