What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Tuesday, August 18, 2020
★★★★★
Monday, August 17, 2020
“I looked for a long time to find somewhere I…”
I looked for a long time to find somewhere I could build a website on. I came across crazy domains. Their great prices got me first. They called me and helped me decide which package to go with. I found it all a little complicated to set up, but they were always available via chat or phone or email. Incredibly helpful and all issues resolved. I can't believe how happy I am with crazy domains. They have a loyal customer in me now. My website looks great, and was super easy to build it myself.
★★★★★
Sunday, August 16, 2020
“The absolute best customer service very patient and technically switched…”
The absolute best customer service very patient and technically switched on. I highly recommend Crazy Domains to anyone wanting their services. Thanks :)
★★★★★
Sunday, August 16, 2020
“Excellent customer service patient, courteous, kind and resolves issues much…”
Excellent customer service patient, courteous, kind and resolves issues much appreciated Anna Mitchell Melbourne City Florist
★★★★★
Friday, August 14, 2020
★★★★★
Friday, August 14, 2020
“Thank you Jason for my SEO campaign. 2 customers this…”
Thank you Jason for my SEO campaign. 2 customers this month.
★★★★★
Friday, August 14, 2020
“The customer service has been 10 out of 10 with…”
The customer service has been 10 out of 10 with Crazy Domains. They go out of their way to look after their customers and provide an amazing service. Highly recommend to anyone looking for a great hosting provider in Australia.
★★★★★
Thursday, August 13, 2020
★★★★★
Wednesday, August 12, 2020
“I have just spent 52 minutes on the phone with…”
I have just spent 52 minutes on the phone with Von D who is an absolute champion - so helpful and very patient with me! Great work, thank you :)
★★★★★
Wednesday, August 12, 2020
“I have just spent 52 minutes on the phone with…”
I have just spent 52 minutes on the phone with Von D who is an absolute champion - so helpful and very patient with me! Great work, thank you :)
