What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Wednesday, August 12, 2020
“I have just spent 52 minutes on the phone with…”
I have just spent 52 minutes on the phone with Von D who is an absolute champion - so helpful and very patient with me! Great work, thank you :)
★★★★★
Tuesday, August 11, 2020
“5+ years we've used Crazy Domains for our business website…”
5+ years we've used Crazy Domains for our business website hosting and email. Based in WA, the quality and availability of customer service is excellent! Online presence perfect. Affordability awesome. Have always been Very quick and professional in resolving my problems which have been far and few between. Highly recommend Crazy Domains for email and web hosting.
★★★★★
Tuesday, August 11, 2020
“nice but, sometimes i don't like support personnel”
nice but, sometimes i don't like support personnel
★★★★★
Monday, August 10, 2020
“Been with them for years. Amazing company, competitive on price,…”
Been with them for years. Amazing company, competitive on price, great support pretty much all the time. Easy to use platform :)
★★★★★
Monday, August 10, 2020
“Been with them for years. Amazing company, competitive on price,…”
Been with them for years. Amazing company, competitive on price, great support pretty much all the time. Easy to use platform :)
★★★★★
Sunday, August 9, 2020
“The business is overall trustworthy, I have been using them…”
The business is overall trustworthy, I have been using them for 3+ yrs, most issues can be resolved by talking to their support staff. Some of the policies they use like refunds can be problem-some.
★★★★★
Sunday, August 9, 2020
“Allan Munez, in customer care went the extra mile just…”
Allan Munez, in customer care went the extra mile just to make sure everything was ok. I am so glad to be with Crazy Domains they are the best in the business. They are not expensive either . They are value for money.
★★★★★
Saturday, August 8, 2020
“I was charged for something I shouldnt have but when…”
I was charged for something I shouldnt have but when asked for a refund they processed straight away and resolved the issue.
★★★★★
Thursday, August 6, 2020
“Crazy Domain was very helpful in leading me through the…”
Crazy Domain was very helpful in leading me through the domain name process. Prompt action and friendly service throughout. Many thanks, Jen
★★★★★
Tuesday, August 4, 2020
“Joshua was super helpful and resolved my problem very quickly!”
Joshua was super helpful and resolved my problem very quickly!
