Crazy Domains
★★★★★ 4.7 · 2474 Reviews
What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Tuesday, July 10, 2018
“Transfer out domain is super difficult and purposely delayed. Allow…”
Transfer out domain is super difficult and purposely delayed. Allow 30 days would be a good time frame. The DNS is pretty basic if you want extras please pay for it. I am transferring out all my domains from them.
★★★★★
Friday, June 29, 2018
“The service and support I got from Kristyl G was…”
The service and support I got from Kristyl G was amazing. She was extremely helpful and knowledgeable and made it easy for me to get setup with Crazy Domains. If all your staff are trained to that level your company will be unstoppable.
★★★★★
Wednesday, June 20, 2018
“Crazy Domains migrated my hosting account which has 2 websites…”
Crazy Domains migrated my hosting account which has 2 websites and our client databases. They did so without my knowledge 2 days before our automated payments were due to come out (wordpress / woocommerce subscriptions). We had fatal errors for 3 days once it was up the payments would not process the $10,000+ money that we were waiting to be processed. Also the "orders" that were listed to be processed were from 2 months ago. As it stands we are on day 5 and still unable to process any money or get into one of our sites. The response from Crazy Domains is "we are putting it to our administration support team to look at". That was after 3 days of them suggesting that there was a problem with our browser. The 1 star is because at the very minimum they do have phone support available.
★★★★★
Friday, June 1, 2018
“Saw they offer Windows hosting. Saw they have servers in…”
Saw they offer Windows hosting. Saw they have servers in the US. Signed up for what I thought was US-based Windows hosting, but it turned out to be overseas Linux hosting. My fault, probably. Tried to cancel, they won't refund. Stay away. Find someone else that believes in their service enough to offer a money back guarantee.
★★★★★
Tuesday, May 29, 2018
“AVOID, AVOID, AVOID! Abysmal company that is best suited to…”
AVOID, AVOID, AVOID! Abysmal company that is best suited to masochists! If you like deceptive practices, untruthful staff and absolutely no responsive or ethical Customer Service just to mention some immediate issues, this just might be for you. Our experiences?- The direct online Customer Support chat line address is blatantly false. It directs all communication to a dead site. The Customer Support phone number provided always rings out- not even a recorded message is available. Customer Support operates as an adversarial game. Staff will lie to you about what has been done and you will never get a refund even when a service is not being provided. From what we experienced, they do not seem to have any concerns about their reputation or operating ethically despite their advertised "caring" company publicity. Crazy Domains is very well named. Only cheap in terms of setting up costs. In every other way you will pay. You have been warned. I have given one star because it is not possible to give less. They richly deserve their appallingly low rating rating.
★★★★★
Thursday, April 19, 2018
“Used to be decent but... After years of being their…”
Used to be decent but... After years of being their customer I have managed to run away from them in almost all my projects and I have started to seriously warn clients and other devs and designers to not contract them for aaaany service they might think of. I still have some products with them (already paid obviously as I would never renew them). Uptime is a total joke and actually doubt it reaches more than 95%. For some of my client websites and servers, service is down an average of twice a month for some hours at least. It is a disaster. I have seen worse speeds in other providers though. And customer care... eeeeh... can that thing even call like that when dealing with them? Be ready for a slow, rude and not technically saavy team waiting for you when support time comes up. It is an utter joke.
★★★★★
Friday, April 6, 2018
“DO NOT USE THIS COMPANY. Hosting has been down over…”
DO NOT USE THIS COMPANY. Hosting has been down over 10 times in 2 months. Terrible Service.
★★★★★
Thursday, March 15, 2018
“Possibly the worst business decision you will ever make. They…”
Possibly the worst business decision you will ever make. They have no idea what they are doing and your frustration will take 20 years from your life. How this company is allowed to still operate baffles me. Possibly the reason why so many Australian Businesses dont have websites. or have given up trying from such a poor experience. @crazydomains
★★★★★
Sunday, February 11, 2018
“Great company to work with. Excellent and efficient customer service.”
Great company to work with. Excellent and efficient customer service.
★★★★★
Sunday, February 11, 2018
“Crazy Domain have it all. Support in every product!”
Crazy Domain have it all. Support in every product!
