What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Wednesday, September 2, 2015
“BEWARE THE CON!!! I registered my interest with Crazy Domains…”
BEWARE THE CON!!! I registered my interest with Crazy Domains for an upcoming domain, ending with .online. A little while later they emailed me saying the domain was now available for me to register. It actually said "DOMAIN NOW AVAILABLE, register your new domain now. with a BUY NOW button. So I promptly paid my $19.99 and registered the domain name. OR SO I THOUGHT. A few days later I logged on to Crazy Domains in order to configure my site, only to be greeted with a message that my site was on BACK ORDER. This is not what I wanted at all, so I phoned them and explained the problem. The very rude guy on the phone said somebody else had the domain name I wanted, so they put it on back order for me. I told him I was ready to set the site up and that I had ORDERED the domain name and not a back order. He told me that was hard luck. I asked him to cancel my order and he said he would but there was NO REFUND. I asked to speak to a supervisor but he said he didn't have one!!! So I have know lodged a dispute with PayPal (with whom I paid) and am awaiting the results of that. My advice STAY AWAY FROM CRAZY DOMAINS, THEY ARE RIP OFF MERCHANTS!
★★★★★
Tuesday, July 21, 2015
“terrible, worst customer service i have ever experienced. ARE AN…”
terrible, worst customer service i have ever experienced. ARE AN OVERSEA COMPANY SELLING AUSTRALIAN DOMAINS ... YOU HAVE A PROBLEM WITH YOUR EMAILS THEY WONT HELP.. TRY REDIRECTING YOU ELSE WHERE OR MAKE YOU JUMP THROUGH MANY HOOPS !!! SAVE YOUR MONEY STAY AWAY
★★★★★
Friday, March 27, 2015
“I sincerely hope that I never have the displeasure of…”
I sincerely hope that I never have the displeasure of dealing with CrazyDomains again. Not only did they remove support and features from my plan without communication, which ultimately led to data loss, they also suspended my account without warning. Even cancelling my account and requesting a refund was a nightmare.
★★★★★
Wednesday, March 4, 2015
“HIDDEN FEES I just wanted to warn friends about a…”
HIDDEN FEES I just wanted to warn friends about a trick that www.crazydomains.com.au do in order to extort more money from you. Crazy domains seems cheap but after you purchase a domain name for your website you are then required to pay an extra $20.00 in order to use the domain. They only tell you this after your initial purchase and there is no refund!
★★★★★
Wednesday, February 4, 2015
“Swapped to Crazy Domains from GoDaddy. From the beginning, the…”
Swapped to Crazy Domains from GoDaddy. From the beginning, the webmail never worked properly. When I contacted customer service, I had to wait on average 6 hours for each reply. Then the reply was always the same in that they tested it and any fault was not their end but mine. They could not care less about their customers. I asked for a refund and they agreed and paid me back promptly. Now I have gone to Panthur and I have no problems.
★★★★★
Thursday, July 17, 2014
“After tolerating their appalling service for a few years (the…”
After tolerating their appalling service for a few years (the staff are nice enough but there are only about two of them answering calls), I am getting as far away from them as possible. I wish I read the reviews prior to joining as I would have made a different choice as the 'bad taste' from them seems to be unanimous.
★★★★★
Monday, July 7, 2014
Cape Dory press“I've used them for a couple of years now, and…”
I've used them for a couple of years now, and I have previously tolerated their continual down-time. However, we decided to set up eCommerce on one of our websites and applied for and paid for a SSL certificate. The website says "takes 24 hours to set up". That's OK, but then after you pay, a little sign that pops up when you put the mouse over the SSL data says "Can take up to 48 hours to set up". Anyway, six days later nothing. Then (after more emails) you need to set up "an admin email" to receive verification. Then after more emails they tell me the SSL certificate has been set up and certified. Only it hasn't. Then after an apology, some advice that the SSL certificate has actually been set up. Only it hasn't. It doesn't matter if I use http or https as the prefix, I just get a SORRY please send a screenshot of this page to your webmaster. message. So here I am, no email, no website, no customers, Still waiting on a reply to my request to fix the site. Utter crap.
★★★★★
Friday, May 30, 2014
NationwideAutoParts“I had no problems with them for 5 years whilst…”
I had no problems with them for 5 years whilst I was on a shared server. Then one day they suddenly took my site down without telling me because I had over 100,000 files on it. I rang them and they put it back immediately and then said I had to move to a virtual server ($580/year) which I did. It was then that my problems started. I couldn't get help at all to get it going. All they said was use Google or get a local expert to help you - with THEIR PROBLEMS!!! I have just paid $99 to get special help but I suspect it is good money after bad.
★★★★★
Monday, November 25, 2013
SOC“Customer service is non-existent. I feel very stupid and unlucky…”
Customer service is non-existent. I feel very stupid and unlucky for choosing them as a host. '24/7 web hosting and customer support' is an outright LIE. They're lucky they haven't been hit with a class-action yet. My website has been down every week for 3 weeks. It's like they switch off their servers every weekend for 2-3 days. This is complete BS. I'm in the process of going through an ombudsman to get my money back for hosting as their customer service/mgmt departments are evidently run by monkeys and automated phonelines.
★★★★★
Friday, November 8, 2013
“Crazy domains are hopeless customer support nonexistent. Have been w/o…”
Crazy domains are hopeless customer support nonexistent. Have been w/o email and several websites down for over a week, waits in excess of 60mins only to be put one hold and drop out. Stay away!