What is Crazy Domains?
Crazy Domains is a world leading international domain name registrar, web hosting and online marketing company. We make it Crazy Easy to get your business online. Offering innovative cutting edge products and services, we pride ourselves on using the very best technology available, coupled with the great pricing and support we feel everyone deserves. We are a pioneering service provider in a range of world class products and services to millions of customers. From crazy busy individuals and small business owners, to government bodies, celebrities, corporations and Fortune 500 companies, we get you online easily and affordably.
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Crazy Domains Reviews (2474)
- ★★★★★2,032
- ★★★★★279
- ★★★★★48
- ★★★★★6
- ★★★★★109
Review Summary
Generated using AI from real user reviews
Crazy Domains generates sharply divided customer experiences, with recent reviewers split between strong praise and severe frustration.
Many users report excellent live chat support, with staff described as friendly, patient, and helpful—particularly when handling setup, email configuration, and domain transfers. Shared hosting performance is generally fast, and several long-term customers note consistent, straightforward service over years of use. These satisfied users appreciate the responsiveness and personal attention they receive.
However, a vocal minority describe systemic operational failures involving domain transfers, email outages, unresolved technical issues, and poor escalation processes. Complaints center on internal miscommunication between sales, migration, and support teams; slow or non-existent responses to complex tickets; and lack of accountability when services fail. Several reviewers report paying for services that were never activated or completed, with management described as unresponsive to disputes. A few users cite difficulties migrating away and concerns about restrictive practices.
The gap between these groups suggests the company performs adequately on straightforward requests but struggles with complex cases, problem resolution, and organizational accountability. Long-term satisfaction appears possible, but significant risk exists around migrations, technical issues, and dispute resolution.
★★★★★
Monday, May 23, 2016
“They don't even deserve one star! They were very eager…”
They don't even deserve one star! They were very eager to please when i was a potential client. Once i paid, they provided the worst customer service ever. I can't believe how unprofessional and dodgy #CrazyDomains has been with me throughout my attempt to get a refund. I have been sent on a repetitive merry go ride with your customer service. The Customer Care team have been poor with delivering any kind of service since purchase or follow up with the phone call they promised they had promised. Every time they say they will get back to me they never fulfil their end of the bargain and when they do it is an automated email which does not answer my query and not a phone call (when they had promised to call back). It is even more infuriating that when they tell you to call back at a certain time but the person you are to speak to is conveniently unavailable. Then there is the #falseadvertisement of #MoneyBackGuarantee since you refuse to acknowledge it! Even when speaking to some of these people they had the hide to raise their voice during the phone call and they just repeat themselves over and over (as if they are reading a script). To all those people be very wary of this company asking for money is like draining blood from a stone!
★★★★★
Thursday, April 7, 2016
“Don't ever, ever use this company, and ESPECIALLY never get…”
Don't ever, ever use this company, and ESPECIALLY never get an SSL certificate from them. As someone else mentioned, they will only accept an 'admin@yoururl' email address. A pain if you don't use that, but ok. Then once you've set that up, they'll drip feed you requests of authentication every 48 hours. So you just get done sending all your business partners ID documents. Great. Then 2 days later they want proof of your address. Done. Then 2 days later, something else. None of these things are unreasonable particularly but I asked and asked just for a LIST so I could get everything done. Each time I was told it was the last piece they needed. But the worst bit is now, two years later, the certificate is up for renewal. They started sending me reminders 3 months prior to the due date, every week. I ended up paying it early just to stop the reminders. That was two weeks ago, (it was due a week ago). As of 48 hours ago my website is down with a giant red sign saying it is not secure and customers should NOT proceed. And NOW, they're asking for all that ID verification stuff I provided 2 years ago. I've provided everything they've asked for so far, but lo, another request for another form has just come though, which will take another 48 hours to process. Please, don't let this review writing time go to waste. Just keep looking for something else. They're the worst. Even before all this SSL stuff happened, the hosting was so bad our email and website were/are down so frequently that I know their customer service phone number off by heart.
★★★★★
Monday, February 8, 2016
“You get what you pay for. Poor products and service…”
You get what you pay for. Poor products and service (Technical Support and Customer). Crazy Domains is a business driven by greed to get the unknowing inexperienced customer buying initial services and then the add on products start that is either not needed or technically cannot be supported by their inexperienced staff. If you want to know all about web development, go with Crazy Domains as you will know all about web, email, booster etc. design and associated ad on products once you finished resolving your issues over months and cancelling your service, losing all monies paid by you. Better, just go with professionals like "Go Daddy" or "Wix" at a fraction of the cost, 100% more advanced features, professional experienced people and focus on running your business.
★★★★★
Tuesday, February 2, 2016
“I don't know how they can stay in business. Slow…”
I don't know how they can stay in business. Slow servers, terrible support. Stay away!
★★★★★
Wednesday, January 27, 2016
“I have been hosting with Crazy for more than 5…”
I have been hosting with Crazy for more than 5 years. At first customer support was non existent and slow. However, I persisted with them because they were a young company. I am so glad I did that. In the last two years Crazy Domain's support has grown to be the best there is. It is rare that I need customer support because Crazy Domain hosting is reliable and trouble free. However being a WordPress user exposes me to plugin issues and other WP related glitches. I can now have instant access to Crazy Domain support via the chat or phone service. And each time I have reached out they have been magnificent. They are friendly, intelligent and competent people and they really do care. The one incident I remember is when I called support by error (the domain I was having problems with was actually hosted elsewhere). Nonetheless the Crazy Support staff provided me with valuable advice which helped me resolve the issue within minutes. I know for fact that no other hosting provider would do that. The hosting is fast, reliable and has all the features you need, including backing up Word Press--this being a feature that not even more expensive hosting providers offer. I have since moved more and more of my domains across to Crazy Domains. They are the best at the moment and hopefully they will remain so in the future. Highly recommended.
★★★★★
Wednesday, January 27, 2016
“I have been using Crazy Domain for years now, I…”
I have been using Crazy Domain for years now, I have 3 website names registered with them and 3 hosting packages with them also. Value service and excellent support not to mention cheap domains and great uptimes. ROCK ON CRAZY DOMAINS!!!
★★★★★
Wednesday, January 27, 2016
“I have been using crazy domains on behalf of my…”
I have been using crazy domains on behalf of my clients for years and have recently joined as a reseller compared to other hosts and reseller programs the crazy domains options have been great. Highly recommended
★★★★★
Monday, December 7, 2015
“SCAM!! I wish I had read the reviews do not…”
SCAM!! I wish I had read the reviews do not give them money!!!! They say the site is available then take your money then follow with an email its taken but they will try to get it
★★★★★
Wednesday, December 2, 2015
“They'll suck you in with a cheap upfront price and…”
They'll suck you in with a cheap upfront price and then nickel and dime you for all sorts of minor services. Other Domain name resellers don't charge for simple tools that Crazy Domains want to charge for. Never use them !
★★★★★
Thursday, October 8, 2015
“SCAM DO NOT USE THIS COMPANY. Absolutely terrible service overall,…”
SCAM DO NOT USE THIS COMPANY. Absolutely terrible service overall, You'll regret every moment. They don't care about customers unfortunately all they care about Is money, Look elsewhere! This company Is a scam as you can't back out of their services and obtain a refund even after you feel that this service Is not suitable for your requirements.
