What is Eco Web Hosting?
Eco Web Hosting focuses on fast and eco-friendly website hosting. Our team wanted to create a company that values quality products and exceptional customer service over acquisitions and sales figures. With over 35,000 sites hosted, we've built a powerful hosting platform that's designed for optimal speed and performance. We also constantly work to reduce our environmental impact, planting trees to offset our employees' carbon footprints, planting trees for each hosting package purchased, and helping to fund other Gold Standard environmental projects. Find us on: * Twitter: https://twitter.com/ecowebhostinguk * Facebook: https://www.facebook.com/EcoWebHostingUK/ * LinkedIn: https://www.linkedin.com/company/eco-web-hosting-ltd/
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Eco Web Hosting Reviews (106)
- ★★★★★106
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Eco Web Hosting earns nearly universal praise, with all 50 recent reviews rating the service five stars. The overwhelming consensus centers on exceptional customer support, with users repeatedly highlighting fast response times—often within hours or even on weekends and bank holidays—and named staff members (Scott, Carl, Mike, and Chris) singled out for their knowledge, patience, and willingness to solve problems hands-on. Customers appreciate the responsive support even more when comparing it to previous hosting providers.
Beyond support, users praise competitive pricing, reliable uptime over multi-year tenures, and straightforward technical capabilities like one-click software installation. Several mention the company's environmental commitment as a meaningful differentiator. A notable pattern is long-term retention: multiple reviewers report staying with Eco Web Hosting for three to six years, citing consistent service quality and genuine care for customers. A handful note that the team helped them navigate hosting decisions despite limited technical knowledge, suggesting accessibility for beginners.
No critical themes emerge across these reviews—there are no mentions of downtime, billing disputes, slow servers, or feature gaps. The closest to a complaint is one user who encountered an auto-renewal issue, but the company immediately refunded and offered a discount. The sample is uniformly positive, with no dissenting voices present.
★★★★★
Thursday, May 21, 2020
“Thank you so much for being so professional, responsive and…”
Thank you so much for being so professional, responsive and helpful. I was confused about the best option to use to set up a new Managed WordPress site. I also had questions about setting up possible URLs for the new site. Talking with you all really helped me to clarify exactly what I was trying to accomplish and to figure out the best option for my needs. Thanks to our cnversation I realized that having multiple sites, rather than one cluttered site, would be the best option for me.
★★★★★
Tuesday, May 19, 2020
“Carl was a fantastic help today. I've never had any…”
Carl was a fantastic help today. I've never had any issues when contacting the EWH customer services, outstanding quality of customer care is displayed every time!
★★★★★
Monday, May 18, 2020
“Carl was patient and helped me in a way I…”
Carl was patient and helped me in a way I wanted, he was awesome!
★★★★★
Monday, May 18, 2020
“Great web-hosting service. Excellent support and lots of handy one-click…”
Great web-hosting service. Excellent support and lots of handy one-click install software on the public server. Very prompt and helpful replies to all enquiries.
★★★★★
Tuesday, May 12, 2020
“Ecowebhosting is a very reliable host with fantastic customer support.”
Ecowebhosting is a very reliable host with fantastic customer support.
★★★★★
Thursday, May 7, 2020
“The representative was awesome! This representative was knowledgeable, fast, and…”
The representative was awesome! This representative was knowledgeable, fast, and friendly. I hope all of your employees are like Mike. Thank you for all the assistance. You all rock!
★★★★★
Saturday, May 2, 2020
“I’ve used eco web for my hosting for 5 years…”
I’ve used eco web for my hosting for 5 years now poss 6, had no problems and great support I would recommend James
★★★★★
Tuesday, April 28, 2020
“Eco Web Hosting provides quick and responsive support.”
Eco Web Hosting provides quick and responsive support.
★★★★★
Friday, April 24, 2020
“Very helpful and prompt. I was extremely impressed with the…”
Very helpful and prompt. I was extremely impressed with the level of support.
★★★★★
Thursday, April 23, 2020
“Came to Eco Web Hosting as was given a free…”
Came to Eco Web Hosting as was given a free trial via an online web developer course a few years ago. I now have a few sites hosted on the platform and have not been disappointed. Particularly impressed with the support team.
