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What is Falcoda Internet?
Falcoda Internet was launched in 2006 as part of our group rebranding which had been in the industry since 1999. As a leading web hosting provider, we are passionate about providing our customers with all the technology and tools to help with them stay ahead of the competiton. We specialise in providing affordable, fast and reliable web hosting, massive storage space with large monthly bandwidth allowance, feature packed control panels. Our UK Customer Support is here to help you when you need it most! Falcoda Internet has the solution to help you get your business or personal website online, making the process a quick, easy and successful experience!
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Falcoda Internet Reviews (278)
- ★★★★★237
- ★★★★★28
- ★★★★★3
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
Falcoda Internet shows a stark divide: most users praise responsive support and reliable hosting, but a vocal group says the company has become completely unresponsive. The positive reviews—roughly 38 of the 50—consistently highlight fast, helpful support via chat and email, competitive pricing, and strong uptime. Users often compare Falcoda favorably to larger competitors like GoDaddy and Hostgator, and many have stayed loyal for years or built multiple sites on the platform.
However, the negative reviews—8 one-star ratings clustered around May 2024 and recent months—paint a picture of complete service collapse. These users report that phone lines go unanswered, emails and support tickets are ignored for weeks or months, and domain renewals fail without acknowledgment. Several mention the company was once reliable but has recently "done a runner." One customer's websites remained down for months; another lost access after a power outage and received no response. A few reviewers reference a specific person, Robert Richardson, suggesting the company's decline may coincide with a staffing change.
The timing and consistency of recent one-star reviews suggests a genuine operational crisis rather than isolated complaints, while the bulk of positive feedback comes from longer-standing or more recent customers before the apparent breakdown. Due diligence needed: current service status is unclear.
★★★★★
Wednesday, December 2, 2015
“The guys at Falcoda are just great. We are not…”
The guys at Falcoda are just great. We are not web designers and without their help wouldn't have been able to get our website up so quickly. They are a level above the last company we used for our website and happy we made the move.
★★★★★
Monday, November 16, 2015
“Great value and most important to me is their customer…”
Great value and most important to me is their customer service. I have used to the live webchat a few times and they got everything sorted in a jiffy. Thoroughly recommended
★★★★★
Thursday, November 5, 2015
“Where to begin, all I know is that without the…”
Where to begin, all I know is that without the technical support and the absolutely fantastic customer support that you get, and the fact the hosting is cheap, they dont upsell, you get what you want- I would recommend you speak to someone first, they would be able to help you decide on what package to take up. cheapest hosting that I could find, however given my time with them, definitely value for money. Would recommend them to absolutely everyone. Customer for life-and it doesnt cost me that must. LL&P
★★★★★
Friday, October 2, 2015
“We've had hosting for our customers with Falcoda Internet for…”
We've had hosting for our customers with Falcoda Internet for 5+ years, we moved to them from GD and have been super impressed with their help and advice. We have happy customers which makes our life easier too.
★★★★★
Monday, September 21, 2015
“Fantastic service. They've got a customer here for long years…”
Fantastic service. They've got a customer here for long years to come. Would definitely recommend!
★★★★★
Friday, September 4, 2015
“Excellent - what a find after a disastrous episode with…”
Excellent - what a find after a disastrous episode with another provider. Incredible & immediate live chat support with knowledgeable & caring human beings, rather than mercenary automotons full of bullsh!t; & the price is as keen as the service. I cannot recommend them highly enough, & I am looking forward to the next 15 years with them.
★★★★★
Monday, August 24, 2015
“Superb! Have used these guys for three years now and…”
Superb! Have used these guys for three years now and have never been disappointed. Very little down time, and a fifth of the price that it's competitors charge. Support instantly available by chat or email. Even late at night, I have a response by the next morning. Thank you so much!
★★★★★
Monday, August 17, 2015
“I had a problem. With their help, it was fixed…”
I had a problem. With their help, it was fixed within a day. First class service.
★★★★★
Thursday, August 6, 2015
“Awful service, no one ever answers the phone for support,…”
Awful service, no one ever answers the phone for support, no one replies to the chat it is absolutely useless
★★★★★
Monday, July 20, 2015
“My web designer closed his business and my website at…”
My web designer closed his business and my website at the same time without letting me know... I am very grateful for the help the people at Falcoda Internet gave me in getting my site up again. First class!!!
