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What is Falcoda Internet?
Falcoda Internet was launched in 2006 as part of our group rebranding which had been in the industry since 1999. As a leading web hosting provider, we are passionate about providing our customers with all the technology and tools to help with them stay ahead of the competiton. We specialise in providing affordable, fast and reliable web hosting, massive storage space with large monthly bandwidth allowance, feature packed control panels. Our UK Customer Support is here to help you when you need it most! Falcoda Internet has the solution to help you get your business or personal website online, making the process a quick, easy and successful experience!
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Falcoda Internet Reviews (278)
- ★★★★★237
- ★★★★★28
- ★★★★★3
- ★★★★★0
- ★★★★★10
Review Summary
Generated using AI from real user reviews
Falcoda Internet shows a stark divide: most users praise responsive support and reliable hosting, but a vocal group says the company has become completely unresponsive. The positive reviews—roughly 38 of the 50—consistently highlight fast, helpful support via chat and email, competitive pricing, and strong uptime. Users often compare Falcoda favorably to larger competitors like GoDaddy and Hostgator, and many have stayed loyal for years or built multiple sites on the platform.
However, the negative reviews—8 one-star ratings clustered around May 2024 and recent months—paint a picture of complete service collapse. These users report that phone lines go unanswered, emails and support tickets are ignored for weeks or months, and domain renewals fail without acknowledgment. Several mention the company was once reliable but has recently "done a runner." One customer's websites remained down for months; another lost access after a power outage and received no response. A few reviewers reference a specific person, Robert Richardson, suggesting the company's decline may coincide with a staffing change.
The timing and consistency of recent one-star reviews suggests a genuine operational crisis rather than isolated complaints, while the bulk of positive feedback comes from longer-standing or more recent customers before the apparent breakdown. Due diligence needed: current service status is unclear.
★★★★★
Friday, June 12, 2015
“Very happy with the help and advice given to me…”
Very happy with the help and advice given to me when chatting to their people on chat. placed my order and my hosting was active straight away. Needed some help getting started so returned to their chat and again fast and helpful. Happy with my choice!
★★★★★
Wednesday, June 10, 2015
“We've been working with Falcoda Internet for some time. Great…”
We've been working with Falcoda Internet for some time. Great team of people, lots of features and very good prices. Any problems they have always been there to help and get it fixed quick!
★★★★★
Friday, May 1, 2015
“I have recently started my own business but had no…”
I have recently started my own business but had no idea where to start with my website. Thanks to a very helpful few chats and email exchange with Falcoda I was given all the help I needed to get it all sorted with little fuss. Great help for a new business owner! Really five star service, thanks again
★★★★★
Tuesday, April 28, 2015
“I moved my first website to Falcoda Internet about a…”
I moved my first website to Falcoda Internet about a year ago mainly because of a friend's recommendation. Happy with their reliability and helpful support, I decided to move my remaining sites as well. I save money and get a better service all round, I would recommend to other people.
★★★★★
Friday, February 6, 2015
“FULL MARKS to Falcoda YET AGAIN!!! Having spent all day…”
FULL MARKS to Falcoda YET AGAIN!!! Having spent all day today and a few hours yesterday trying to sort out a problem with a website move, the guys at Falcoda had it sorted in no time at all. FANTASTIC CUSTOMER SERVICE!!
★★★★★
Wednesday, February 4, 2015
“I have been with Falcoda for a week now and…”
I have been with Falcoda for a week now and they have helped me so much setting up my domain, emails, scripts, etc... Always in a very professional manner and super quick. Excellent service and I highly recommend it to anyone who's looking for a friendly and professional hosting. Thanks Falcoda!!
★★★★★
Monday, January 26, 2015
“I've been with Falcoda for almost two years now and…”
I've been with Falcoda for almost two years now and I give you my word that they are by FAR the best web hosts I've every used. I have a number of sites and plans with them now and I cannot imagine NOT using them. Every SINGLE time I've had any sort of question or issue (no matter how stupid of me), they are super-prompt, super-professional and always get it right. Let me put it this way: I actually TRUST them. Need domains or hosting? Falcoda all the way. You'd be insane to go anywhere else.
★★★★★
Friday, January 23, 2015
“What a breath of fresh air! Falcoda are so helpful,…”
What a breath of fresh air! Falcoda are so helpful, If I hadn't experienced it myself I would not have believed that their level of customer service was possible from a web host. FULL MARKS for service!!!
★★★★★
Wednesday, January 21, 2015
“Anyone who doesn't use Falcoda for their web hosting needs…”
Anyone who doesn't use Falcoda for their web hosting needs their head looked at, I now have 6 domains with them and 5 websites, I cannot fault the service or value for money, and their online support is something money cannot buy. Generally the support Chat feature is available late into the evening and weekends, which is a real bonus for those of us who have regular 9-5 jobs and can only fiddle with our domains in the evening, EVERY SINGLE time I have used the Support Chat they have fixed a problem or advised me of a solution very quickly, I always recommend Falcoda to friends and family for their hosting too and Falcoda even give me extra hosting for doing such. It really is a win win situation.
★★★★★
Wednesday, January 21, 2015
“Best prices and best customer service! No tricks, no prices…”
Best prices and best customer service! No tricks, no prices increasing by 300% next year, no impossible procedures to get help, no attempts to sell you stuff while you need support instead. I've started by moving my website to them and now I strongly suggest them to all of my clients!
