Gaspar AI

Gaspar AI

Serchen Index

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What is Gaspar AI?

Gaspar AI is your Generative AI partner for optimal and smooth service desk experiences! It boosts employee, IT and HR teams' productivity by automating the help desk experience through omnichannel support in natural language.

It uses Conversational AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms - and Workflows to build and auto-fulfill repetitive processes, such as employee onboarding. It also integrates with ChatGPT to generate intuitive, human-like answers from the company's knowledge base when employees ask questions, instead of just guiding them to the right solution articles.

Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's Analytics Dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the Proactive Insights feature IT teams can improve knowledge sharing and management, while creating the ultimate knowledge base.

Gaspar AI can be integrated on top of Jira Service Management, ServiceNow, Freshservice and most ITSM platforms. It offers more than 100+ automations thanks to more than 30 software integrations.

Gaspar AI is the ultimate AI based help desk platform:

  • Seamless integration on top of your existing tools – no switching costs
  • Tailored to your needs – just choose the features you want to enable
  • Deployment in 30 minutes

Key automations offered insclude:

  • Password resets
  • Account creation, addition, removal and suspension
  • People addition to or removal from channels
  • Group creation, user addition and removal
  • Calendar access
  • Folder management
  • License management
  • MFA removal
  • Time-off requests
  • Onboarding/Offboarding

Learn more at gaspar.ai

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