What is Host Media?
Our expertise in hosting solutions dates back to 2002 but we actually launched Host Media in 2008. With our range of powerful server resources, we wanted to provide heavy media and application based hosting that will not fail under the stress that is created by media based websites and applications. We continue to use our rule on overselling. We do not do it and will sell what we have, so you know that when you order your hosting plan that the hosting space is dedicated to you, not anyone else. We pride ourselves on customer service and providing the best hosting solution possible. If you have any questions or would like to know more please contact a member of the team: sales@hostmedia.uk
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Host Media Reviews (143)
- ★★★★★130
- ★★★★★7
- ★★★★★3
- ★★★★★1
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Host Media receives overwhelmingly positive reviews, with 42 five-star ratings out of 50 and strong satisfaction across nearly all dimensions. Users consistently praise the company's responsive support, competitive pricing, and reliability. Many describe support staff as knowledgeable, patient, and willing to go beyond standard service—helping with migrations, downgrades, and technical troubleshooting even when customers caused the issues themselves. Long-standing customers (some for over a decade) repeatedly cite zero or minimal downtime and note the company's particular strength in specialised hosting like Cold Fusion.
The few criticisms are minor and scattered. Three reviewers gave 3–4 stars, citing occasional delays in payment processing and, in one case, inconsistent technical support quality where certain issues required repeated requests before resolution. Another reviewer noted that support sometimes prioritises closing tickets over solving underlying problems. One user mentioned a minor interface frustration with email login lockouts.
Overall, Host Media appeals to buyers seeking affordable, dependable hosting with hands-on customer service. The company works well for long-term customers and those needing niche solutions. The rare negative feedback suggests support consistency can vary, but it does not significantly detract from the strong reputation reflected in these reviews.
★★★★★
Sunday, September 24, 2017
“So far, so good! Moved to Host Media because I…”
So far, so good! Moved to Host Media because I was tired of poor customer service, little to no communication, and a general lack of caring from my previous provider. I'm very pleased with the speed and quality of the migration (~30 websites) as well as Support's willingness to help and timely updates!
★★★★★
Thursday, August 24, 2017
“Very good. The best till now. For this little money…”
Very good. The best till now. For this little money I'm getting a lot...
★★★★★
Thursday, August 24, 2017
“Very good guys. Respond immediately. Very good support. I think…”
Very good guys. Respond immediately. Very good support. I think the best support in the world. Unlimited plans not have! That is bad. Little uptime issues. Maybe updates on server? I don't knows We waiting servers in Greece, Bulgaria, Turkey with unlimited space, bandwidth etc. And waiting better prices
★★★★★
Thursday, August 24, 2017
“Highly recommended. Good value for money and very good customer…”
Highly recommended. Good value for money and very good customer service. The staff has a high level of knowledge, and they are always there to help in case you get stuck, or you have questions. Products for all budgets, cpannel, softaculous, starting from 1$ O_o
★★★★★
Tuesday, July 18, 2017
“"I have used Hostmedia for a number of years to…”
"I have used Hostmedia for a number of years to host a few websites. During those years I have enjoyed superb uptime, in fact I can recall only 2 occasions where services were interrupted due to a problem server side, and each time they were resolved swiftly. One of the most vital areas in which Hostmedia excels is its support. Whenever I have had issues they help and keep me informed along the way. Issues I have had include attacks by third parties and Hostmedia step up quickly to help resolve the chaos caused, it really feels as if they are going above and beyond they duties. Additional to that they have provided support when I have installed scripts, advising me of settings to allow the script to work as well as pointing out security needs. In conclusion, I really feel that I will never have the need of an alternate web host while hostmedia such an outstanding job, and did I mention their prices are brilliant too?!"
★★★★★
Monday, June 12, 2017
“I can say that host media is really a great…”
I can say that host media is really a great partner in building your dreams of having a web/ shared hosting package because they never left me astray while I'm in the midst of difficulty fixing my website. 24x7 their support team assisted me., they give me steps, they walked me through, and checked from time to time until I've finally fixed my web designed. And even simple inquiries, they don't ignore messages, still they respond and explained further if needed. That's why I am thankful for choosing hostmedia as my webhosting provider, their price equivalent to the quality of service that they give to their subscribers is a great choice ...
★★★★★
Tuesday, May 9, 2017
“Satisfied and happy customer for a couple of years. When…”
Satisfied and happy customer for a couple of years. When ever I have had need of support they havd been responsive and helpful. My VPS with them is very reliable .
★★★★★
Tuesday, May 9, 2017
“Hostmedia is great. Cheap but yet always a good uptime.…”
Hostmedia is great. Cheap but yet always a good uptime. Recommended.
★★★★★
Sunday, January 8, 2017
“They have always given exceptional support services no matter what…”
They have always given exceptional support services no matter what the issue!
★★★★★
Friday, August 19, 2016
“Do not trust these words until you face the real…”
Do not trust these words until you face the real problem. They provide very very bad customer support. All of the issue like server down or cpanel related issues. They will forward to senior admin and it will not be answered within 10-15 days.
