What is Host Media?
Our expertise in hosting solutions dates back to 2002 but we actually launched Host Media in 2008. With our range of powerful server resources, we wanted to provide heavy media and application based hosting that will not fail under the stress that is created by media based websites and applications. We continue to use our rule on overselling. We do not do it and will sell what we have, so you know that when you order your hosting plan that the hosting space is dedicated to you, not anyone else. We pride ourselves on customer service and providing the best hosting solution possible. If you have any questions or would like to know more please contact a member of the team: sales@hostmedia.uk
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Host Media Reviews (143)
- ★★★★★130
- ★★★★★7
- ★★★★★3
- ★★★★★1
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Host Media receives overwhelmingly positive reviews, with 42 five-star ratings out of 50 and strong satisfaction across nearly all dimensions. Users consistently praise the company's responsive support, competitive pricing, and reliability. Many describe support staff as knowledgeable, patient, and willing to go beyond standard service—helping with migrations, downgrades, and technical troubleshooting even when customers caused the issues themselves. Long-standing customers (some for over a decade) repeatedly cite zero or minimal downtime and note the company's particular strength in specialised hosting like Cold Fusion.
The few criticisms are minor and scattered. Three reviewers gave 3–4 stars, citing occasional delays in payment processing and, in one case, inconsistent technical support quality where certain issues required repeated requests before resolution. Another reviewer noted that support sometimes prioritises closing tickets over solving underlying problems. One user mentioned a minor interface frustration with email login lockouts.
Overall, Host Media appeals to buyers seeking affordable, dependable hosting with hands-on customer service. The company works well for long-term customers and those needing niche solutions. The rare negative feedback suggests support consistency can vary, but it does not significantly detract from the strong reputation reflected in these reviews.
★★★★★
Tuesday, March 29, 2016
“I have tried many hosting companies, but none of them…”
I have tried many hosting companies, but none of them compare to the service they provide. I was even surprised that they give great support on holiday days. I have a dedicated server running railo/lucee portal and they really know their stuff.
★★★★★
Sunday, January 17, 2016
“"We have been through 3 low cost hosting companies in…”
"We have been through 3 low cost hosting companies in the last year and all have failed on poor support. Host Media is not one of them. Support is almost always within 24 hours and often much quicker. We have moved 3 sites over to them and if this continues, will move more of our sites over. We will be looking for more advanced services from them in the future, and if they can support a £5 a year hosting with this great support, then we have confidence that more advanced services get same or better assistance. Highly recommended for existing small business, small online projects, or startups, particularly in UK. Kevin Ison"
★★★★★
Tuesday, January 5, 2016
“Very good hosting, cheap reliable, very little downtime. Support has…”
Very good hosting, cheap reliable, very little downtime. Support has been fine when needed. Been with them 2 and 1/2 years won't change unless something changes or I find a site which is as good and cheaper.
★★★★★
Wednesday, October 28, 2015
“Signed up for Pro cPanel hosting and registered 2 domains…”
Signed up for Pro cPanel hosting and registered 2 domains with them, but had a massive issue setting up emails. The config file for Mac and iOS didn't work, spent over 3 hours emailing their support team back and forth with no fix. Couldn't send email's, which is a pretty important for a business! Cancelled hosting! Always be wary of reviews with only 5 stars in them! Lesson learned!
★★★★★
Monday, September 14, 2015
“This is my personal views and is no reflection on…”
This is my personal views and is no reflection on my current employer. Host Media in my personal experiences is one of the best hosting providers I have had the pleasure of using. In my time span as a freelance developer and small business consultant I have worked with major players in this field including - GoDaddy, BlueHost and HostGator. I find Host Media's support and willingness to ensure that their customers have a great experience the best I have experienced. Host Media is constantly going above and beyond in assisting me to ensure that I have the best chance at success in whatever endeavor I am currently pursuing. I have three different packages and all have gone above my expectations. In the area of price I have not found anyone that comes close to what they are able to provide. Very few hosting providers have Cold Fusion services and Host Media not only has Adobe Cold Fusion but also the open source Cold Fusion engine Lucee. If you are looking for a great value along with great experience do not overlook Host Media.
★★★★★
Monday, September 7, 2015
“Low cost, great, responsive support. Have set up many accounts…”
Low cost, great, responsive support. Have set up many accounts here.
★★★★★
Tuesday, February 24, 2015
“I have been working with Host Media for 2 years…”
I have been working with Host Media for 2 years now and the team has been brilliant .... from tireless working to migrate a range of Coldfusion sites for a non techie... to unfailing and quick response to support queries. Well done Host Media
★★★★★
Monday, May 19, 2014
http://dholsipahi.com/“It has been couple of months since I chose hostmedia…”
It has been couple of months since I chose hostmedia for my personal blog and I have to say, they are awesome. In fact I liked their services so much that I have upgraded my hosting plan and am looking forward to stay with them. Indeed word should be spread for such hosting providers. They deserve it.
★★★★★
Thursday, May 1, 2014
“Quality services, great support, highly recommended.”
Quality services, great support, highly recommended.
★★★★★
Monday, August 5, 2013
“Host Media are just awesome. They provide some of the…”
Host Media are just awesome. They provide some of the best value hosting I have ever seen, I have had no down time that I am aware of and the one time I did need some support they were lightning fast. Honestly if you go anywhere else you need your head testing.