Hyperstreet.com

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Hyperstreet.com Reviews

1.4

Out of 5 stars
(8 Reviews)

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from Self employed

Friday, May 3, 2019

Out of business? Took my money for domain renewal and did nothing. No possible way to contact them (voicemail full) and no response to service tickets. They appear to have abandoned their customers. If you need to transfer your domain contact Tucows.com for help!

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from Grandmas secrets

Monday, April 1, 2019

I have been with them since 2002. Recently they did away with their customer service. You can email them, call them, can never get a live person or a response. When you have an issue, you are out of luck. And since you can’t get any support, you can’t move your domain over to a reliable company.

3 of 3 people found this review helpful.

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from Clnshop.com

Friday, March 29, 2019

I have been with Hyperstreet for more than a decade. The last several year have been absolutely horrible. No customer service, can't update my site, can't put in a new template. My business and other sites are dead in the water. I can't get my Authozation codes to move to another site. They use to be great to work with but now I am stuck. if anyone has suggestions please in box me.

4 of 4 people found this review helpful.

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from Hap's Taxidermy LLC

Wednesday, August 8, 2018

Have been with Hyperstreet for about 15 years, they started out great and have gone steadily downhill the last 5 years with renewal issues, web builder issues, and recently zero customer service, do youself a favor and find someone else, V. Volz

6 of 6 people found this review helpful.

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from None

Thursday, July 26, 2018

Have had no response to many support requests via phone, email and support tickets first with renewal issues and now with domain transfer problems. Also can't update the contact information on my domain in order to transfer it away from Hyperstreet. Very frustrating experience overall.

5 of 5 people found this review helpful.

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from Ben Williams Jewelers

Monday, February 5, 2018

They do not help with anything. Their only desire is to get your money.

4 of 4 people found this review helpful.

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from Salishworld.com

Wednesday, April 30, 2014

I have had my site through them for several years now. Have I had a few less then stellar reps on the line?... Sure (just like my cell or cable carrier lol) However I have also had some really good support people at Hyperstreet assist me who seemed to recognize a long standing client. I have moderate technical skills and most of these guys will go out of their way to help you get set up on email, managing your website or domain name. They recently upgraded their long outdated billing system and the issues I had previously had are no longer. Overall yes I would recommend them.

1 of 3 people found this review helpful.

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from www.calgaryninja.com

Tuesday, January 21, 2014

BRUTAL customer service. I am quite sure they don't even know what that term means. I was treated very rudely by a supposed tech who has ZERO customer service skills. When I complained about them using their complaint email - the same person I complained about was the one who responded. They then said that by complaining about them, I was harassing them!!! One email to state I wasn't happy. One email to explain for a second time why. And one email to complain about the tech. Does this constitute harassment!? What a joke! On top of this, the tech then states they are a co-owner of the company and my account is suspended. I have all the emails as my proof. Can you believe a company that needs customers to make money thinks the best way to do that is to treat customers like crap and then throw them away?!!! Ridiculous. This company shouldn't even be in business but they wont be for long with brutal attitudes like this. Good riddance to a crap company. I highly recommend NO ONE deal with this company, EVER.

5 of 6 people found this review helpful.

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This page was last updated 02 May 2019 10:39