iContracts

iContracts Reviews

Serchen Index

74.00
17 Reviews

iContracts Reviews

5.0

Excellent!

17 Reviews

Last reviewed on
21 July 2020

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Thursday, July 16, 2020

Review Title
iContracts

Pros
The ease of use, I can usually train someone on it within a 1/2 hour.

Cons
creating reports for milestones were challenging

Reasons for Choosing Universal Contract Manager
My purchasing team chose this SW.

Comments (Benefits)
Good software, I used it when i was the Concur Administrator at PCA (Packaging Corp of America) - I really didn't like it there since they gave us input access, and if I made a typo, there was no correcting it.

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Thursday, July 16, 2020

Review Title
Great Product, Great Team

Pros
Simple to email internally or externally all or some of the contract documents.

Cons
Integration was seamless on the UCM side; it's always a challenge to change our user's habits.

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Thursday, July 16, 2020

Review Title
Great product for $ and helped put us on track

Pros
The milestone notifications help me organize my tasks by priority and know I'm staying on track.

Cons
Some of the settings are confusing and a little misleading by their terms, but once it's set up you're good to go.

Comments (Benefits)
Our overall experience has been wonderful. We were trained after purchasing and when questions arose, they were quickly answered. We were able to implement use of the product quickly organization wide.

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Thursday, July 16, 2020

Great product, customer service, and price!

Pros
Pricing structure based on number of users rather than number of contracts was the #1 reason we switched. I really appreciate that iContracts is constantly improving and enhancing their software. Customer Service is OUTSTANDING!

Cons
I struggle a bit with setting up new users and giving them access specifically to the contracts they need, but, that is more likely because I don't do it very often.

Reasons for Choosing UCM
Healthcare is highly regulated and our accrediting body gives us much to think about and be accountable for. We wanted a contract management system that was powerful, robust, easy to use with the capability to track our contracts and report out many different items, We utilize the Views quite a bit and make excel reports from the Views. The implementation team was very helpful too.

Switched From
MediTract

1 of 1 people found this review helpful.
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Thursday, July 16, 2020

Review Title
Great functionality and always improving

Pros
Ease to roll out new users and also to manage milestones

Cons
Integrated signature tracking without using a third party, such as DocuSign, would be a plus.

Reasons for Choosing Universal Contract Manager
Pricing, compatibility to our current processes and also to our desired future workflow state.

1 of 1 people found this review helpful.
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Friday, July 10, 2020

Review Title
Great product for contract retention, tracking and ease of use

Pros
Easy to understand software, customer friendly and fantastic support

Cons
Some of the features are slightly hard to understand how to use

Reasons for Choosing Universal Contract Manager
Price, ease of use, customer service, and quality beat Ntracts to pieces

Comments (Benefits)
Great product, ease of use and customer service!

0 of 1 people found this review helpful.
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Friday, July 10, 2020

Review Title
Great product and User Friendly

Pros
iContracts has totally changed how we manage our contracts. The ease of use and vendor support has been great!

Cons
So far, I can't say there isn't anything we don't like.

Reasons for Choosing Universal Contract Manager
Quality, price, and user friendly.

Comments (Benefits)
Excellent. Feel free to reach out if you have questions. [SENSITIVE CONTENT HIDDEN]

1 of 2 people found this review helpful.
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Thursday, July 9, 2020

Review Title
Excellent Customer Service and Product

Pros
iContracts is user friendly and easily customizable to meet our organziations needs.

Cons
It would be great if the term end-date would automatically update upon renewal.
Reasons for Choosing Universal Contract Manager
We choose iContracts because the product demo seemed to meet all of our needs and we had a good experience with every staff member we worked with along the way.

Reasons for Switching to Universal Contract Manager
The other product was difficult to use, not easy to customize, and expensive.

Comments (Benefits)
Working with iContracts has been fantastic. The implementation team clearly explained that process, was ready and able to answer all of my questions, and migration from our previous contract system was seamless. The customer service is top-notch and fun to work with.

1 of 1 people found this review helpful.
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Sunday, April 5, 2020

We have been using Universal Contract Manager (UCM) by iContracts for 2.5 years. The iContracts contract management system has streamlined our entire contract process from contract originator through authorized signer, making the whole process much more efficient. Because the entire process is online/electronic, hard copies of contracts are no longer passed from one office to another; they are electronically routed through the system according to the workflow that we set up. The UCM serves as the official repository for all of our contracts. Contracts are easy to find using the global search feature and everyone is working from the same contract copy.
We love that all users have the ability to check the status of their contracts at any time. This has cut down on the number of phone calls to various offices checking on contract status. Our users are also able to set up milestone reminders to alert them when a contract is up for renewal. (View Capterra for full review)

1 of 1 people found this review helpful.
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Tuesday, August 13, 2019

Review Title
Helpful Functional Product

Pros
This product has helped us organize our data and streamline our workflows. Previously, we had a hard time finding all our information in one place and eliminating redundancies, and UCM has helped us feel more secure with the data that we have. The system has also streamlined our workflows and communication, helping reduce emails between team members. In the future, once we have integrated our system with DocuSign, we look forward to moving to paperless processes and files.

Cons
The benefit of this product is also a curse: it has so much functionality that it can be overwhelming to learn and to integrate with current processes.

Comments (Benefits)
We have used this to dramatically improve the organization and accessibility of our contracts, and switch to paperless storage of employee files. This has helped keep team members up to date and on the same page regarding workflow.

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