IDU
★★★★★ 4.6 · 166 Reviews
What is IDU?
IDU makes budgeting, forecasting and variance analysis tools for empowered financial management. IDU-Concept, automates the planning process, eliminating errors and empowering the business with real-time, accurate, relevant information. IDU enables deeper insight into your operating costs, allowing for better expense management and increased efficiencies. In addition, instant access to up-to-date, accurate financial information drives agility and enhanced decision-making. IDU goes beyond traditional planning by connecting strategic, financial, departmental, and operational plans, breaking down silos and significantly improving collaboration and accountability. IDU-Concept integrates seamlessly with your ERP software, can be implemented quickly, and reduces budgeting cycles from months to weeks.
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IDU Reviews (166)
- ★★★★★93
- ★★★★★73
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
IDU-Concept is a strong budgeting and reporting tool that most users find effective and reliable, though the interface has some rough edges. Users consistently praise the system for automating budget processes, streamlining reporting, and reducing reliance on Excel spreadsheets. The drill-down capabilities and ability to customize reports are frequently highlighted strengths, as is the responsive support team. Many users report significant time savings and improved financial visibility after implementation.
The main criticisms centre on user experience. The interface is described as slightly complicated or complex initially, and several users note it could benefit from modernization and improved aesthetics. Performance issues appear occasionally—some mention slow response times under heavy concurrent user load, and a few flag problems with data integration automation requiring manual effort. Dashboard creation is noted as challenging. A few users also mention frustrations with support turnaround on specific queries and limitations in historical data refresh capabilities.
Deployment and support are generally strong points. Reviewers highlight professional implementations completed on time and within budget, plus accessible support staff. The product works well with ERP systems and Excel, and users switching from spreadsheets report substantial operational gains. Several long-term customers (10+ years) confirm the system has stayed relevant and responsive to their evolving needs. Cost-effectiveness relative to competitors like SAGE and OneStream is mentioned as a decision driver. Local versus cloud setup emerges as a minor concern—some suggest cloud deployment would improve uptime and real-time reporting.
★★★★★
Monday, September 30, 2019
““Allows easy budget comparison and reporting” Overall: Very good Internally…”
“Allows easy budget comparison and reporting” Overall: Very good Internally our own users need more training or practice of the system. Pros: IDU allows for east budget comparison and reporting. Cons: Due to our own entity complexity, results in many fiscal set configuration frustrations.
★★★★★
Monday, September 30, 2019
““Easy to use” Overall: We are very happy with idu-Concept…”
“Easy to use” Overall: We are very happy with idu-Concept Pros: IDU is a very user friendly product. We use it daily and have found it very easy to use. Cons: There is nothing specific i don't like about the software. We are very happy with idu-Concept.
★★★★★
Monday, September 30, 2019
““You have the ability to modify the layout and it…”
“You have the ability to modify the layout and it populates actuals which helps with analysis.” Pros: You have the ability to modify the layout and it populates actuals which helps with analysis. Cons: It can sometimes be quite complicated to link the various elements (accounts, cost centers, allocations etc_
★★★★★
Monday, September 30, 2019
“"Excellent IT partner" What do you like best? Speed of…”
"Excellent IT partner" What do you like best? Speed of feedback and resolution. Always helpful and accommodating What do you dislike? Nothing they are always helpful and give feedback when required Recommendations to others considering the product: NA What problems are you solving with the product? What benefits have you realized? Assisting business managers to make good financial decisions
★★★★★
Monday, September 30, 2019
“"Very Satisfied." User can access the system from their own…”
"Very Satisfied." User can access the system from their own PC's & capture budgets in real time on the same platform. No need to struggle collating data from a multitude of spreadsheets manually. IDU empowered us in a big way by building customized macro spreadsheets to upload our weekly calculated fruit volumes, sales revenue & distribution costs, production labour & material phasing etc. directly into the database, splitting costs & revenue directly back to the relevant profit centres by way of some array calculations in the background that took us days to do in the past. IDU enabled us to complete our budget process much faster & more efficiently than we could do on spreadsheets. Apart from the vast improvement on budgeting, our weekly fruit volume forecasting is much improved by the use of customised spreadsheets. We can easily feed updated estimates into the system from each farm.
★★★★★
Monday, September 30, 2019
“"More than just budgeting" The IDU solution is an amazingly…”
"More than just budgeting" The IDU solution is an amazingly rich environment that is constantly evolving. It offers our users the ability to budget in a controlled decentralized manner that improves levels of ownership and shortens the entire process. Based on the the size of organization, the skill set available and the time and effort that can be dedicated to the process IDU is versatile enough to accommodate our requirements. On top of this is the reporting layer which can interface with our ERP data and bring an additional dimension of business intelligence combined with budget assumptions. For me the integration of custom excel reports, specific to my organization is critical and done exceptionally well in IDU. Payroll and headcount is also something that is managed well in IDU. The team at IDU have a good business and finance understanding and really spend time understanding the specifics of your organization to deliver a solution that is fit for purpose.
★★★★★
Monday, September 30, 2019
“"Business Systems Project Analyst" What do you like best? Analytics…”
"Business Systems Project Analyst" What do you like best? Analytics - Reporting. The support received from the Auckland team and SA team is very good. Yearly meet up gives us an product update and a forum to meet other users. What do you dislike? Reporting Licence restriction. Idu Analytics reporting feature is restricted by IDU users. Cost associated to Reporting Licence can restrict small and NFP organizations from using the analytics? What problems are you solving with the product? What benefits have you realized? We are in the process of testing out IDU Business intelligence. Showcasing Idu Analytics on O365 SP online. This would help with reaching out to wider audience.
★★★★★
Thursday, May 23, 2019
“Pros: The direct integration and daily refresh from our accounting…”
Pros: The direct integration and daily refresh from our accounting system into idu-Concept allows non Finance managers and staff to proactively monitor and manage their areas of responsibility on an ongoing basis, reviewing results against budget without having to wait until manual excel based reports are run by Finance or month end reports are sent out. Cons: The excel reports do need more tailoring to ensure they are set up to provide the information we need in the format we need Overall: Using idu-Concept in our last annual budget setting process allowed the process to be more efficient. With staff able to concurrently access their project areas and add comments or make changes as needed, a reduced timeframe was needed for the process and as well as being less stressful for all!
★★★★★
Wednesday, May 1, 2019
“Pros: Ease of use and flexibility to connect to SP…”
Pros: Ease of use and flexibility to connect to SP online. Cons: Reporting License model is bit of a restriction for small and medium sized business. Overall: Excellent customer support
★★★★★
Friday, April 5, 2019
“With all staff able to concurrently access individual project areas…”
With all staff able to concurrently access individual project areas within idu-Concept and either review results, set budgets or make changes our 'budget setting season' is less stressful for all and reduces the time needed for the process. The ability to assign access to specific areas of the budget to specific staff means we can have staff at all levels taking accountability for their areas. Using idu-Concept has streamlined our overall budgeting process, and allows non-finance staff to access their areas, interrogate costs and understand how they are tracking against budget without having to request reports from Finance or wait for excel workbooks to be updated. idu-Concept allows real-time, up to date analysis against budget enabling all divisional managers to track their progress and thus reduces month end reporting processes as managers are able to review their results at anytime in the month.
