JIX Host Reviews

pebahas343 from pebahas343 (1 Employee)

My site has been down for 2 hours and no response
During the first month, faced frequent issues with "resource not available"
Cant wait to move out when tern is over

Kimberly from Khosting (1 Employee)

Excellent people working for this host. Highly recommended, will continue to use them forever.

Jeff from jflhosting.net (1 Employee)

Very happy with Jixhost, will continue to use them so long as service and quality resume.

Derek from Web IT solutions

Used jixhost for 8 years and will continue to renew. I could not be happier.

Scott from Holloway Endeavors

They need to have Negative 5 star rating available and I do not know if that would cover it. They moved my reseller account to another server and lost most of my databases and an entire website that cost me over $1000.
They said they recently recycled the old server but earlier the same day they said they attempted a second transfer per my request. They will not even answer my requests or tickets now. STAY AWAY FROM THIS COMPANY!!! THEY ARE BAD NEWS!!!

Melvin Tallagsen from A2G DESIGNS

If I could leave less of a star I would... on more than 1 occasion my server with more than 30 clients on cpanels have gone down. at the moment, Its been 5 days that my sites have been down and he only logs in and replies to the support ticket 1 time a day... horrible customer service, i do not recommend anyone EVER use these guys !!! If you need proof, contact me at www.a2gdesigns.com

Bailey Shelhorse from Friends

Warning About JixHost.com

Chris from JixHost.com was nice at first, until he gets your money. I purchased the Alpha Reseller Account that offered 32CPU’s. What I got was basic 8CPU’s and crappy support. IonCube did not work so I could not even setup my WHMCS, Softaculous was not updated, and took forever just to get WHMAMP Access. It’s like he is purchasing them somewhere else because he told me they are setup by “Another Department”. I Asked him Could I get it for the price he is selling it on ebay for, and he told me that was not him, and he will look into the listings. That was clearly a lie sense the ebay account is websiteplex which is a site he owns.
websiteplex.com.

He says He has a A Rating with BBB, but he’s not even accredited with them. Anyone can put their name on the BBB website for FREE!

When I asked him why I am not getting 32CPU’s he said it was because it was virtual. That if I did not like it showing only 8CPU’s that he would refund my money. I told him I was not happy with it and just want a refund. This is when he got mad. He told me he does not offer refunds (Even though he told me he would give me one). I told him I will have to open a PayPal claim to try to get my money back. He then told me Go ahead, I will just report it to PayPal as Fraud.

Long story short, stay away from this guy. He charges too much for what he offers. The service worked 95% of the time, but I didn’t get what I paid for. If he would Offer what he sells this would be a good company. But sadly, it didn’t work out for me. Please read reviews on this guy.

Peter Privitera from Mixcat.com

I have been with Jix for many years. We moved up the the 2nd largest VPS. This has been the best hosting experience I have had in almost 20 years. They always went above and beyond to help us with any issues we had. I never had an outage due to the VPS or network. Uptime is 100% A

Samuel from Turbovanz

Working with James in support was a pleasure. He helped with a wordpress plugin and resolved my issue. I expect to keep renewing.

cejid from cejid

I'm going to post this to warn people please stay away from jixhost. all the 5 star rating you see are fakes.
the support here is really bad. If you don't believe me try registering and experience an Ego trip with the customer support they will make you feel bad. if there are 0 ratings I will rate them 0 but don't be blinded with unlimited bandwidth and storage the down side is bad support and slow servers. they throttle down everything.