Implementation & Project management - We manage the solution configuration project using a hybrid “Waterfall + Agile” method allowing a full implementation in a competitive delay. Note that a Project Manager and a Project Sponsor are still needed on the customer’s side.
Business consulting (can be done on site) - A significant part of our experts from Research and Development to Project Management or Marketing have an IT or agribusiness educational background. We are staffed to understand your concerns, needs and vernacular, solve your problems the most accurately possible and provide you with enlightened advice on configuration decisions.
Configuration - Our Back office team takes charge of configuring your solution, creating your templates, user profiles, user rights, workflows and so on.
Support & Maintenance - Every project is led by a dedicated Project manager, who is your main solution-solver contact from the project specification to the effective launch in production. She or he will make sure you enjoy the best experience possible and respect your planning and budget considerations. You continue to enjoy a 3-month support after the solution delivery to solve potential issues.
User & Administrator training (can be done on site) - We train administrators and end-users how to use the solution, but also members of your teams to become trainers on their own. This way, your end-users can keep on adopting the solution autonomously and at the appropriate pace. The duration of the training highly depend on the broadness of the solution scope and the extent of its deployment.
Hosting - Lascom from Aptean has been a long-time partner of Microsoft and we securely host all of our clients’ databases on Microsoft Azure, one of the most widely used and trusted environments. Our cloud-based solution is compliant with the HTTPS standard, SQL servers, IIS servers and COM components security settings.