Masergy

Masergy

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What is Masergy?

Founded in 2000, Masergy owns and operates the largest independent Software Defined Platform in the world. Enterprise customers love our customized hybrid networking, managed security, and cloud communication solutions that are available anywhere in the world and delivered with unparalleled 24/7 support.

Our platform leverages advanced technologies including software-defined networking, network function virtualization, machine learning and big data analytics to drive the flexibility, visibility, and control that enterprise IT teams require. Choose Masergy to give your business the agility it needs in a cloud-first world with the best customer experience in the industry.

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What is Masergy?


Masergy Product Details

Masergy Hybrid Networking solutions connect your global offices and cloud environments with secure SD-WAN, direct connections to top cloud providers, and a comprehensive suite of Managed Network Functions.

Masergy Managed Security services secure your information assets on-premise and in the cloud using our patented advanced managed detection and response and continuous 24/7 expert monitoring on a global scale.

Masergy Cloud Communications is an integrated suite of secure Global UCaaS, SIP Trunking, and Cloud Contact Center solutions to deliver real-time collaboration and productivity everywhere your business does business.


Masergy Support & Customer Service

The moment you choose Masergy, you’ll experience comprehensive design, implementation, and support from a dedicated team of passionate experts assigned to help your business 24/7.

Every Masergy client is assigned a project management team for the lifetime of the engagement. Professional project management for all solution implementations, activations, and ongoing service changes are included with every solution to ensure we deliver your desired outcome.

Masergy’s reputation for high performance is unparalleled in the industry. Masergy enjoys a 99% customer retention rate and an industry-leading Satmetrix Net Promoter Score that is over 70... which is incredible when you know most of our peers (including our largest competitors) score barely in the 20s!

Year-after-year, Masergy continues to win customer praise and industry awards for top customer service and satisfaction.


Countries Masergy Services Available In

Masergy services are available on every continent except Antarctica. However, if your company has a large enough presence in Antarctica to warrant Masergy building a point of presence there, then we will make it happen.


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This page was last updated 19 February 2020 09:12