What is Media Fortress?
Web Hosting The servers on all web hosting plans come with a 99% up time guarantee. You can concentrate on your business and not issues with your website going down. Fast load speeds and one click installs for easy use.You can concentrate on your business and not issues with your website going down. Domain Names Free Domain checker and advice on how to choose the best domain name for your business. We provide affordable Domain registration that is easy to understand and simple to set up. You can concentrate on your business and not Our Melbourne based team will always have someone on call to help you at any time.
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Media Fortress Reviews (43)
- ★★★★★40
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Media Fortress is rated overwhelmingly positive across all 43 reviews, with 39 five-star ratings and only 4 four-star ratings, reflecting consistently strong satisfaction.
Users consistently praise responsive support and fast response times—many specify replies within an hour or same-day turnaround, even outside business hours. The Australian-based team is repeatedly valued for avoiding offshore time-zone delays and being accessible by phone. Customers highlight the team's technical expertise and willingness to go beyond standard support, helping with migrations, SSL setup, virus removal, spam filtering, and SEO advice without extra cost. The personal touch of speaking to the same support person—often named Stephen or Steve—appears across multiple reviews as meaningful to customers.
On reliability, users report excellent uptime and describe migrations as seamless and fast, often completed within hours. Pricing is noted as reasonable and flexible, with one customer reporting costs dropped from $500 to under $100 monthly after switching.
No significant criticisms emerge across the reviews. The only minor limitation mentioned implicitly is that the service suits users of varying technical skill levels—non-technical customers appreciate the patience and clear explanations, while developers value the technical depth. Long-term loyalty is common, with many customers reporting 2–10+ years of continued use.
★★★★★
Friday, September 3, 2021
“Always provide prompt responses to all queries and really helpful…”
Always provide prompt responses to all queries and really helpful with the technical support.
★★★★★
Wednesday, April 28, 2021
“Great hosting company - always quick to respond”
Great hosting company - always quick to respond
★★★★★
Monday, November 11, 2019
“Media Fortress is a great company to deal with. If…”
Media Fortress is a great company to deal with. If you have HTML and web site hosting experience or hire ‘Media Fortress as site creative and host you’ll be in your element.
★★★★★
Thursday, August 15, 2019
“My issue was resolved quite quickly accompanied by a good…”
My issue was resolved quite quickly accompanied by a good explanation of what I had done incorrectly. Well done.
★★★★★
Thursday, September 27, 2018
“great people to work with. response to any questions was…”
great people to work with. response to any questions was fast during setup. setup was easy.
★★★★★
Friday, January 5, 2018
“I have been with Media Fortress for 2 years now.…”
I have been with Media Fortress for 2 years now. As a web developer it's important that I have a hosting partner who is responsive to my questions and can provide support. Media Fortress has 24/7 support via their ticketing system, I normally receive a response within an hour even when I email them late. Uptime has been good. My sites have never experienced any downtime.
★★★★★
Monday, July 3, 2017
“A very good web host, one of the best in…”
A very good web host, one of the best in Australia. Their staff are very friendly and knowledgeable, they have helped me with difficult tasks such as migrating to SSL and providing SEO optimisations. I very much recommend them.
★★★★★
Friday, June 23, 2017
“We recently migrated 3 websites to Media Fortress. The process…”
We recently migrated 3 websites to Media Fortress. The process was simple and done by the team. The site didn't go offline during this time. The support team were very quick to respond and called us directly to explain how to set up new email accounts. Happy to recommend Media Fortress
★★★★★
Monday, June 5, 2017
“Easy to deal with. Great Australian phone support, fast servers.…”
Easy to deal with. Great Australian phone support, fast servers. What else can you ask for ?
★★★★★
Monday, March 27, 2017
“After my previous hosting company went into a 48 hour…”
After my previous hosting company went into a 48 hour meltdown and could not even provide a web or phone contact, I moved our web and email to Media Fortress. The transfer was completed in a couple of hours which got our emails back on the air. The web site followed shortly afterwards once the Netregistry was reassigned. This has been a very successful experience and demonstrated how things CAN be done.
