What is Media Fortress?
Web Hosting The servers on all web hosting plans come with a 99% up time guarantee. You can concentrate on your business and not issues with your website going down. Fast load speeds and one click installs for easy use.You can concentrate on your business and not issues with your website going down. Domain Names Free Domain checker and advice on how to choose the best domain name for your business. We provide affordable Domain registration that is easy to understand and simple to set up. You can concentrate on your business and not Our Melbourne based team will always have someone on call to help you at any time.
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Media Fortress Reviews (43)
- ★★★★★40
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Media Fortress is rated overwhelmingly positive across all 43 reviews, with 39 five-star ratings and only 4 four-star ratings, reflecting consistently strong satisfaction.
Users consistently praise responsive support and fast response times—many specify replies within an hour or same-day turnaround, even outside business hours. The Australian-based team is repeatedly valued for avoiding offshore time-zone delays and being accessible by phone. Customers highlight the team's technical expertise and willingness to go beyond standard support, helping with migrations, SSL setup, virus removal, spam filtering, and SEO advice without extra cost. The personal touch of speaking to the same support person—often named Stephen or Steve—appears across multiple reviews as meaningful to customers.
On reliability, users report excellent uptime and describe migrations as seamless and fast, often completed within hours. Pricing is noted as reasonable and flexible, with one customer reporting costs dropped from $500 to under $100 monthly after switching.
No significant criticisms emerge across the reviews. The only minor limitation mentioned implicitly is that the service suits users of varying technical skill levels—non-technical customers appreciate the patience and clear explanations, while developers value the technical depth. Long-term loyalty is common, with many customers reporting 2–10+ years of continued use.
★★★★★
Tuesday, May 10, 2016
“Excellent service! Contacted MF with an operator error (tech supports…”
Excellent service! Contacted MF with an operator error (tech supports favourite!) and they quickly provided the advice and services I needed to get website and email up and running again. Definitely saved my bacon. Highly professional team that I have no hesitation in recommending.
★★★★★
Monday, April 11, 2016
“Very professional, 100% satisfied customer!!!”
Very professional, 100% satisfied customer!!!
★★★★★
Monday, April 11, 2016
“Excellent customer service, helped me a lot with my domain…”
Excellent customer service, helped me a lot with my domain and webhosting queries (even on weekends). Couldn't be happier!
★★★★★
Wednesday, March 16, 2016
“Quick and helpful support team no matter what I ask…”
Quick and helpful support team no matter what I ask for. Have many domains with these guys and will continue to use them in the future
★★★★★
Thursday, March 10, 2016
“Media Fortress have been our web host of choice for…”
Media Fortress have been our web host of choice for many years. We tried dozens of hosts that truly support small business. If you need reliable hosting with technical support that's happy to help with other issues like seo and web design then you should choose these guys
★★★★★
Tuesday, March 1, 2016
“Having a reliable web hosting provider is imperative to having…”
Having a reliable web hosting provider is imperative to having a successful online business in 2016. I have used many web hosting companies over the past 10 years, some terrible and some very average to say the least. When looking for a new host for my website I wanted a few things. 1. Reliable service. If the website is down all the time and I am on the road (with my job) then my customers and potential customers can't find our location or contact number. 2. Good technical support. I am by no means a novice but things can and do go wrong. What is important is being able to get support when I need it. 3. A partner to my business needs. I wanted a company that could also help with web design needs when they came up. 4. Finding someone local who didn't understand my needs because they are on the other side of the planet. I have recommended Media Fortress to a few of my associates, all happy with results.
★★★★★
Monday, February 15, 2016
“I have used a number of hosts before and Media…”
I have used a number of hosts before and Media Fortress is by far the best I have used. They have a clean and intuitive interface and make it easy to use for even the least knowledgeable (such as myself). I contacted them with issues I was having a number of times and each time they were quick to respond, patient and resolved the issue. I could't be more pleased.
★★★★★
Monday, February 8, 2016
“Outstanding customer service and very knowledgeable. Would highly recommend to…”
Outstanding customer service and very knowledgeable. Would highly recommend to anyone .
★★★★★
Friday, February 5, 2016
“Very helpful and very patient, with quick response times.”
Very helpful and very patient, with quick response times.
★★★★★
Monday, December 14, 2015
“Hi recently tried to migrate from a US-based hosting company…”
Hi recently tried to migrate from a US-based hosting company to a premium Aussie site and had numerous issues including losing three days of emails. I decided to try MediaFortress and was overwhelmed by the great service. I actually got to speak to someone (Steve) in Australia who help me (I'm not a noob but have limited web skills) migrate and setup. So far, I can only highly recommend MediaFortress for service. I hope the infrastructure is equally exemplary!
