Meet Hugo
★★★★★ 4.1 · 104 Reviews
What is Meet Hugo?
Meet Hugo - Your opportunity finding, business growth machine. Sit back as Hugo finds you the best prospects and opportunities and delivers them straight to your inbox. Take the legwork out of growing your business.
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Meet Hugo Reviews (104)
- ★★★★★75
- ★★★★★8
- ★★★★★0
- ★★★★★1
- ★★★★★20
Review Summary
Generated using AI from real user reviews
Meet Hugo delivers genuine value for users willing to invest time refining their needs, but experiences are sharply divided by expectations and engagement level.
The strongest praise centers on responsive customer service and collaborative lead refinement. Users consistently highlight that working with account managers to iterate on search criteria yields better results over time—the platform apparently improves as it learns what you're actually looking for. Satisfied customers report landing sales within weeks or months, and many appreciate that leads come pre-vetted by humans rather than raw data dumps. The Sales Academy training resource also draws specific praise. Pricing is frequently called good value relative to alternatives like Crunchbase or paid ads.
The serious complaints cluster around lead quality mismatches and billing practices. Unhappy users describe receiving irrelevant or heavily scraped data, and several report being charged after cancellation requests or without explicit consent, citing fine-print terms and conditions they dispute. A handful call the service a scam outright. There's also friction around refunds—the company reportedly resists pro-rating unused time.
The divide appears partly self-inflicted: reviewers who engaged actively with feedback loops and stayed patient through an onboarding period (often 4–6 weeks) tend to succeed; those expecting immediate results or passive lead delivery get frustrated. New users should expect to invest time collaborating with their account manager before seeing quality returns.
★★★★★
Wednesday, May 20, 2020
“Really enjoyed my time with Meet Hugo so far -…”
Really enjoyed my time with Meet Hugo so far - the team have been really supportive, and the leads I've been sent have been really useful! Keep up the good work
★★★★★
Tuesday, May 19, 2020
“I have just sent this email to the company Your…”
I have just sent this email to the company Your investigation is not very thorough as it excludes calls made by staff using mobile phones. Your staff said it was not possible to change a user email address but then backed down when challenged. We understand the issues of staffing during COVID 19 but not the cancelation of long overdue meetings with nil notice. I would say your sales staff misrepresented the product. Your technical staff failed to return calls and were unhelpful The Quality of “leads” was extremely poor. I have some sympathy here because of COVID 19 but to put forward leads where the “client” had not been spoken to is wrong. The only saving grace was customer service who did their best. The amount involved is not large. You have made your decision. I think you are wrong and will post my views on social media as a warning to others.
★★★★★
Friday, May 1, 2020
“I started using Meet Hugo in January, and have already…”
I started using Meet Hugo in January, and have already been sent quite a lot of leads. Kamal helped me sign up, and has been really useful in helping me get my brief right. The info that comes through has what I need in it. I run a HR firm, and we're receiving details of companies that need our services for a variety of reasons. For the price, I'm really pleased so far.
★★★★★
Friday, May 1, 2020
“These are not verified lead. There team just reads the…”
These are not verified lead. There team just reads the trades and if someone gets funding they become a lead. This is just a way to steal your money.
